Hire Top Senior Technical Support Analyst

Natalie DeJesus

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Mark Sievert

Professional with experience in business analysis, data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.

Ganesh Gedela

Software Design & Development professional with over 12 years of experience in C++ and C, specializing in control plane software for the Telecom and Networking domains. Possesses excellent debugging abilities and strong problem-solving skills, with a proven track record of quickly comprehending complex code bases. Experienced in start-up environments and adept at thriving in fast-paced, dynamic settings.

Richard Makowski

Dynamic Senior Analyst with a proven track record at ALS Environmental Laboratories, enhancing operational effectiveness through strategic data analysis and process improvements. Expert in mentoring and fostering team growth, with a knack for achieving high client satisfaction rates. Skilled in deadline adherence and data processing, ensuring project excellence and efficiency.

Phyllis J. Criner

I’m a Business Analyst on the Enterprise Content Management team. Spent the past 20 years learning the ins and outs of the airline industry and plan on continuing for another 20. Some of my current responsibilities include: providing user support, engaging users on upcoming changes, creating content management solutions, providing user documentation and training, as well as supporting product and environment upgrades.

Brian Brown

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Renae Niha

Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.

Paul Edmunds

17 years of tech support experience in IT and VoIP telephony. Passionately curious, striving to learn and improve with each task. Anxious to share ideas, teach others and answer questions in order to learn. Diplomatic and highly technical with an objective data-driven approach to solve issues rather than win arguments.