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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Financial AnalystFinancial AnalystPublic Accounting and Auditing Staff MemberComptrollerGeneral Accounting SupervisorSenior Cost AccountantAccountant
J&J Janssen OrthoJ&J Ortho BiologicsRivera Rodriguez CPAEMS ( Elec. Manufacturing Services- Out Source )Isabela ShoeGeneral InstrumentHewlett Packard, HP
Interamerican University
Aguadilla

Proactive and detail-oriented Finance professional with a strong background in hardware and software troubleshooting. With vast experience across diverse industries such as Pharmaceutical, Electronics, Public Accounting/Auditing and Apparel industries that could easily translate to the Aerospace industry. I have demonstrated the ability to effectively communicate technical information to non-technical users, leading to improved internal customer understanding and reduced escalations. I have been recognized for providing excellent customer service and exceeding performance metrics.

TOP SKILLS

Management reportingAdvanced excelCost analysisAuditing proceduresProfitability analysis
Division Chief / Senior Data AnalystSenior Data Analyst / Division ChiefJunior Data AnalystLogs and Records Clerk
United States Marine Corps, MCAS Cherry PointUnited States Marine Corps, MCAS Miramar
Towers High School
Havelock, NC

Dedicated Data Analyst professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

TOP SKILLS

Critical thinkingProblem-solvingSelf-motivatedAttention to detailTeamwork and collaboration
Senior Technical Auditor/AVPSenior Advisor, Business Process ManagementSenior Advisor, IS and Security AuditAdvisor, Internal AuditBusiness Analysis Sr. AnalystBusiness Analysis AnalystBusiness Support Sr. AssociateFinancial Administration AssociateFraud Prevention ExpertFraud and Credit Analysis Senior Associate
JP Morgan Chase & Co.Dell Technologies
Indian Institute of Management - KozhikodePeriyar University - BangaloreLady Keane College - Shillong
Bangalore

Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions. Advanced skills in ITGC, Risk assessment, SOX compliance.

TOP SKILLS

It control testingProject managementSqlRisk assessmentKnowledge of it control frameworks such as cobit, nist
Group Manager- Technical SupportTechnical Account ManagerSpecialistSenior Technical AssociateConsultantDeveloper
Persistent Systems LimitedSigma Software Solutions Pvt.LtdDell Perot SystemsTech Mahindra LimitedZensar Technologies LimitedVasundhara Software Solutions and Ideal Software Solutions
Center For Development of Advanced ComputingNorth Maharashtra University
Nagpur

GROUP MANAGER - TECHNICAL SUPPORT Dedicated and results-driven Customer Support & Services (CSS) leader with over 17+ years of experience in fast-growing global support operations. Committed to exceeding customer satisfaction and driving exceptional customer experiences. Skilled in managing large teams to surpass operational performance goals and developing talent-nurturing programs that foster accomplished leaders and Support Engineers. Demonstrated success in collaborating with cross-functional teams to improve customer experience and deliver business results.

TOP SKILLS

Motivational leadershipManaging service level agreementsManaging operations and efficiencyContinuous improvement planning and implementationEscalation management
Senior Business Operations AnalystRegional Project CoordinatorSenior ManagerRetail Store ManagerSite Coordinator
AmazonTeslaBest BuyT-MobileCity Of Pasadena
University of Nevada - Las VegasNevada State College
Las Vegas, NV

Self-motivated development professional well-versed in individual, corporate and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase business support, program growth, and organizational development.

TOP SKILLS

Economic analysis and forecastingStrategic planning and implementationMarket research and industry analysisBusiness retention and expansionPublic-private partnership development
Technical Support EngineerInformation Technology TechnicianTechnical SpecialistInformation Technology Consultant
Zones, Inc.Communicare Health ServicesPerceptIS, Servicing Case Western Reserve UniversityExabyte Digital Experts, Inc
Rasmussen University
Cleveland, OH

IT Professional Computer Systems Analyst providing twenty plus years in server management and systems analysis. Exceptional network, servers, and desktop troubleshooting skills. Adaptable and able to quickly learn and use new technologies.

TOP SKILLS

Issue and resolution trackingSoftware updatesEmployee trainingTime managementHardware and software repair
Senior Business Systems AnalystProject Workstream LeadTeam LeaderSupervisor
Lackawanna Insurance GroupGeisinger Health PlanKemper Direct Auto and Home Insurance
Anthem College - PhoenixPenn State Worthington
PA

Detail oriented and motivated P&C licensed/PMP certified professional with high organizational and prioritization skills. Dedicated Senior Business Systems Analyst with strong experience handling multiple projects and managing information systems. Excellent communication, interpersonal and leadership experience with exceptional documentation skills. Project Management, implementation, and analysis experience within the Property and Casualty, Health and Workers Compensation insurance industries.

TOP SKILLS

Test case scenariosData analysisChange managementRequirements gatheringTechnical assessment
Senior Business Solutions Analyst
Lumen Technologies
University of Louisiana at Monroe
Monroe, LA

Dynamic Senior Business Solutions Analyst at Lumen Technologies, adept at Salesforce optimization and cross-functional project leadership. Spearheaded system enhancements that significantly improved user experience and satisfaction. Proficient in data analysis and user support, driving adoption through effective issue resolution and strategic insights. Excel in collaboration and technical skills to deliver impactful solutions.

TOP SKILLS

Salesforce administration and optimizationData analysis and field usageCross-functional project leadershipUser support and issue resolutionGithub proficiency
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