Hire Top Senior Technical Support Analyst

Karl Vincent Cacatian

Experienced ISTQB Certified Senior Quality Assurance Analyst with over 17 years of professional experience in the field of Information Technology with 16 years of experience in manual testing and 1 year of hands-on experience in automation. Proficient in developing test plans, identifying bugs, and ensuring high-quality software releases. Adept at Agile/Scrum environments and experienced with tools such as JIRA, Postman, SQL, and Selenium with Python. Passionate about delivering reliable software and improving testing efficiency.

Lisa Erlsten

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Epic certified Radiant and Cupid clinical analyst that is well versed in all aspect of Cupid build, implementation and support. Extensive knowledge of the Cardiology and radiology workflows with over 30 years of experience in the inpatient and outpatient settings.

David DeTar

Dynamic Technical Analyst with a proven track record at HCL Tech And State Farm, excelling in diagnostics and troubleshooting to enhance system performance. Skilled in quality assurance and fostering strong vendor relationships, I implement software updates to ensure optimal functionality and security, driving project success through effective communication and strategic problem-solving.

VENER GRAVE

Developed critical thinking and advisory skills in dynamic, client-focused environment, looking to transition into new field. Excels in communication and problem-solving, providing valuable insights and support. Ready to apply these transferable skills to drive success in different industry. Offering blend of interpersonal skills and analytical thinking, eager to learn and contribute in advising. Brings understanding of fundamental advising concepts and possesses effective communication and problem-solving abilities. Ready to use and develop analytical and communication skills in Technical Coating Advisor role.

Natasha Huggins

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented Technical Support with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Skilled with more than 20 years of broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of building and maintaining professional relationships, training and developing staff, and managing internal and external client portfolios.

Kimberly Murrell

Experienced professional with over 15 years of dedication at Blue Cross and Blue Shield of Alabama. Demonstrated track record of improving peer relationships as well as implementing and improving procedures by testing methods and data analysis to continue to improve and support people and work culture initiatives. Disciplined professional with systematic approach to fostering collaborative relationships across divisions. Applies excellent attention to detail and critical reasoning to successfully execute daily task and goals. Detail-oriented with a strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements. Organized and dependable candidate successful at managing multiple priorities with a positive and results driven attitude. Willingness to take on added responsibilities to meet team goals.

Debjyoti Chakraborty

A Dynamic Professional acknowledged as a Leader and Process Tuner for the process optimization of coal/gas fired/combine cycle/waste fired powerplant and a successful project executer in Power and Water Industry Pivotal in improving customer engagement with the product through focused market research and using the resultant analysis to devise the future roadmap and conducted extensive negotiations with customers, establishing synergistic, highly profitable relationships.

David Cavan

Accomplished Licensed Behavioral Health Professional skilled at persuasive effective communication, influencing cross-functional interdisciplinary teams