Hire Top Senior Technical Support Analyst

Maria Luisa Valencia

Results-driven Senior Analyst – IT Support with expertise in application support, technical troubleshooting, user access management, and compliance auditing. Demonstrates strong skills in data validation, documentation, and workflow coordination. Delivers effective solutions through collaboration and technical problem-solving, maintaining accurate documentation and surpassing performance goals in fast-paced environments.

M. Chase Stroud

Proven experience at Movement Mortgage in database management and high-volume document production. Skilled in Microsoft Office and Google Workspace for operational support and reporting. Strong problem-solving abilities to improve efficiency while maintaining confidentiality of sensitive records.

Ramon Solis

Results-driven Senior Analyst and Power Platform Developer experienced in supporting global tax technology initiatives and enterprise applications. Achieved optimized tax and financial processes through system administration, automation, and custom low-code solutions with Microsoft Power Platform, Alteryx, and various enterprise tools. Focused on designing scalable business solutions, streamlining reporting, and automating workflows to enhance organizational efficiency.

Chen Jessica Tizon

Cleared DoD Financial Management professional with 6+ years of experience across budget formulation and execution, financial analysis, enterprise financial systems, Treasury G-Invoicing, reimbursable funding, Defense Travel System (DTS), reconciliation, audit readiness, and financial operations. Proven ability to analyze complex financial data, resolve system and transaction issues, improve business processes, train DoD personnel, and support leadership decision-making. Hands-on experience with DEAMS, Treasury G-Invoicing, ADVANA, DTS, PIEE/WAWF, DJMS, and Power BI. Active Secret Security Clearance.

Aainy Zahra

Senior Technical Account Manager known for driving 100% customer satisfaction and implementing capacity planning initiatives that eliminated stock outs during peak seasons. Successfully aligned customer and product roadmaps to enhance strategic partnerships, while executing FinOps practices that maximized resource allocation across top-tier AI ISV accounts.

Phillip Yang

IT Technical Support Specialist with hands-on experience resolving hardware, software, network, and Active Directory issues. Strong customer service, troubleshooting, and communication skills support fast issue resolution and reliable user assistance across municipal IT environments.

Crystal Cardwell

Detail-oriented analyst known for expertise in troubleshooting Epic systems and enhancing clinical workflows. Committed to delivering impactful solutions through effective time management and a collaborative approach to project execution. Experienced in supporting Community Connect implementations, and optimizing outpatient clinical workflows.

Mitchell Goodson

Experienced Technical Support Representative with strong skills in technical troubleshooting, remote diagnostics, and customer relationship management. Proven ability to analyze support tickets and propose enhancements to improve service efficiency.