Hire Top Senior Technical Support Analyst

THERESA KELLY

Experienced business analyst with over 25 years of experience in the industry. Excellent reputation for resolving problems and improving customer satisfaction.

Anthony Bellasalma Jr

Results-driven Senior Analyst with expertise in data analysis, cost-benefit assessments, and business intelligence. Demonstrated ability to optimize budgeting processes and enhance financial reporting for informed decision-making.

James Zaino

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Liz Rafferty-Brown

Results-driven individual with expertise in employee training and process optimization. Enhanced member experiences through effective cross-department collaboration and problem-solving. Developed comprehensive documentation to drive efficiency and knowledge sharing across teams. Top Five Clifton Strengths: Communication; Activator; Restorative; Intellection; Woo

Joanne Patayon

Dynamic professional with a proven track record at Davao Light and Power Co Inc., excelling in budget management and internal quality auditing. Recognized for strong problem-solving abilities and a commitment to safety compliance. Adept at fostering teamwork and delivering exceptional customer service, ensuring operational efficiency and continuous improvement.

SARAD LAKANDRI

Detail-oriented Quality Analyst with over 5 years of experience auditing chat, voice, and email interactions to enhance service delivery and compliance. Proven ability to provide clear, actionable feedback and coaching to improve agent performance. Skilled in preparing compliance reports, analyzing customer dissatisfaction trends, and aligning teams with quality benchmarks. Recognized for precision, ownership, and a strong commitment to raising process standards.

David Bushnell

Versatile and results-driven professional with extensive pre- and post-sales experience at large and small companies, adept in relationship building and problem-solving. Excelled in roles requiring the ability to multitask and communicate effectively, achieving significant improvements in customer satisfaction and operational efficiency. Skilled in internal and external training and teamwork, consistently delivering beyond expectations without exceeding budget constraints.

Maria Alvarenga

Personable business professional bringing successful 10-year career in financial roles within large and fast-paced corporations. Specialist with experience in managing and overseeing contracts and documents. Research in client contracts, commercial insurance agreements, partnership agreements and healthcare claims.