Senior Support Services OwnerOperations AnalystSenior Support Analyst
Cerner Corporation
University of Missouri - Kansas City
Blue Springs, MO
Performance-driven Sr Support Services Owner with 9 years of experience in client service management and relationship development for healthcare IT. High-contributing team player focused on client satisfaction and client advocacy to attain contractual key performance indicators and client-aligned support goals.
TOP SKILLS
Organization and time managementInterpersonal and client communicationsClient satisfaction-drivenTeam leadership and collaborationCoaching and mentoring
Post -Award Analyst, Project Support SpecialistDSO Support SpecialistFinancial Counselor, David M. Rubenstein Child Health BuildingPatient Service Coordinator, Pain Treatment CenterConcierge
University of North Texas Health Science CenterDental AssociatesJohns Hopkins HospitalSydney Kimmel Comprehensive Cancer Center
University of Baltimore
Fort Worth, TX
Analytical financial professional skilled in post-award management, budget preparation, and compliance review for sponsored projects. Expertise includes financial reconciliation, variance analysis, and cross-department collaboration, ensuring transactions meet regulatory standards and facilitating seamless project transitions from pre-award to closeout.
TOP SKILLS
Award managementAward maintenanceSponsored program accountingBudget analysisFinancial reconciliation
Desktop Support AnalystSolutions DeveloperLead ProgrammerElectronic Security/Network TechnicianFire Controlman
Optum, UnitedHealth GroupConstant Companion LLCSecuriteamUnited States Navy, USN
Keiser UniversityWiregrass Ranch High School
Augusta, GA
Tech-savvy Solutions Developer versed in all aspects of project management from inception to completion. Excels in recruiting and talent acquisition, as well as process reengineering and improvement. Track record of on-time rollouts that met all project milestones and surpassed quality expectations.
TOP SKILLS
Agile/scrum methodologyPerformance evaluation and optimizationProject managementTechnical writingCustomer service
IT Technical Support Specialist ITax SpecialistFederal Tax ResearcherSales Assis
Nova UniversityLERETA LLCADP Tax & Financial ServicesInterBay Funding
UCLAPC Professor - Pembroke PinesBroward Community College
Miramar, FL
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
TOP SKILLS
Software and hardware implementationWireless area networkingMicrosoft active directoryData connectivityTechnical support and assistance
Senior Cost Analyst for Chassis ComponentsBuyer –Drivetrain,Hydraulics and Engine ComponentsProject Lead -Buyer&Planner- Specialty ImplementsSenior Engineer
Ford Motors Pvt LtdCaterpillar India Pvt LtdTAFESundram Fasteners Limited
Confederation of India IndustriesSASTRA
Leander, TX
To secure a position in the automotive sector or FMCG sector to utilize skills and abilities by working in a challenging and interesting work culture that offers professional growth while being resourceful and innovative. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
TOP SKILLS
Process improvementProject managementSupply chain solutionsWarehousing & storageCost reduction
Technical Support Manager (Promotion)Client Relationship Manager (Promotion)Regional Customer Solutions Manager (Promotion)Call Center Manager (Promotion)Payroll AdministratorFront Office ManagerOffice Manager, Campus Card
Schedule Engine (Home Experience, LLC.)Schedule Engine (Home Experience, LLC)Home Experience, LLCGem Plumbing & Heating (Home Experience, LLC.)Gem Plumbing & Heating ServicesDarling Development GroupRhode Island College
Rhode Island CollegeDrury High School
North Dighton, MA
Forward-thinking manager with over 15 years of experience in leadership rolls. Goal-oriented leads skilled at operating departments efficiently to meet and exceed goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Building and retaining long-term relationships by establishing positive, productive, and routine communications.
TOP SKILLS
Relationship/team buildingTeam recruiting and onboardingOperations managementBusiness developmentStrategic planning
The MetroHealth SystemMetroHealth Medical CenterSisters of Charity Health SystemCardinal Health
Baldwin Wallace UniversityOhio UniversityUNISA - University of South Australia
Cleveland, OH
Principal in Strategic Operations with more than 13 years of experience in healthcare analytics, business intelligence, and financial modeling. Serve as a senior-level consultant driving operational process analysis, redesign, and execution strategies across multiple healthcare systems. Recognized for delivering objective, data‑driven insights using Tableau, Power Apps, and Excel while leading complex cross‑functional initiatives that strengthened organizational performance and secured more than $7.5 million in grant funding.
Adept at collaborating with senior leadership to convert CMS quality Key Performance Indicators into actionable strategies, improve decision‑making efficiency by 60 percent, and reduce ERP processing time from one month to one week. Known for analytical expertise, financial accounting knowledge, and business intelligence development that align IT, business, and strategy priorities to achieve measurable operational improvements, including financial statement analysis, business reporting, and business planning within community hospitals.
Qualified for senior roles in strategic operations, business intelligence, and AI leadership with a strong background in strategic analysis and impactful problem‑solving. Provide actionable insights that enhance operational efficiency and support key business decisions. Demonstrate proficiency in data analysis and strategic planning with a proven ability to drive collaborative efforts and adapt to dynamic environments.
Innovative technology professional with diverse experience improving systems and aligning technical solutions with business objectives. Proven success in leading projects from initiation through completion and contributing to organizational growth and performance.
Senior Financial AnalystCall Center Operations Manager
Comcast BusinessDish Network
University of Phoenix
Thornton, Colorado
Results-driven Senior Financial Analyst with 5 years of experience in financial analysis, forecasting, and strategic planning. Proficient in Excel (some advanced techniques), PowerPoint, SQL, and learning Power Query. Adept at analyzing complex financial data to support decision-making and drive business growth. Strong communication skills and a proven ability to work effectively in dynamic environments. Eager to grow and continue learning while providing leadership qualities.
