Hire Top Senior Technical Support Analyst

Nicole Hestbeck

Successful at authoring test cases, estimating workloads and documenting findings. Knowledgeable about functional, exploratory and negative tests. Well-versed in Agile development methodology.

Jawahar Manohar

Dynamic Learning and Development professional with over 7 years of experience in training operations, leadership and professional development, LMS administration, and employee and stakeholder engagement. Expertise in leveraging advanced tools such as Power BI, Excel, and AI-driven technologies to create scalable learning programs that enhance performance and foster growth within global organizations. Proven ability to align training initiatives with business objectives, ensuring impactful learning experiences that drive organizational success. Committed to cultivating a culture of continuous improvement and innovation in learning environments.

KeaAndrea Brown

Senior technology analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.

MARK BAUTISTA

I am a payment systems service professional with over 20 years of experience with an extensive background in Global client and customer technical support involving EFT, bankcard systems, and network operations. Given my proven record of work performance and experience, I would like to be considered for a position in your company. I pride myself on being a results oriented, hands-on individual with progressive client testing and payment service implementation and testing experience. My work ethics strongly emphasize teamwork and the principles of payment service and payment gateway processing. I left my previous position to be a caregiver for a family member experiencing cardio myopathy since 2010. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

NAWAZ MOHAMMED KHAN

Dynamic System Administrator with over 13 years of experience in managing and optimizing Windows server environments, including extensive upgrades from Windows Server 2008 to 2019. Proficient in application virtualization and user support, ensuring seamless access to critical applications. Demonstrated expertise in ticket management, documentation creation, and hardware maintenance, along with a solid background in deploying patches and updates. Strong knowledge of Windows server services such as Active Directory, file and print services, and group policy management enhances the ability to deliver reliable IT solutions.

Janelle Selmer

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Joel Sams

Proactive and goal-oriented professional with excellent communication, time management, and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Alicia Modzelewski

Strategic thinker known for improving risk frameworks and enhancing compliance protocols. Recognized for taking a proactive approach to identifying and addressing issues. Laser focused on optimizing processes and enhancing organizational performance. Proven ability to manage multiple priorities and tasks effectively in fast-paced environments. Skilled in synthesizing complex information and producing actionable insights. Offers extensive experience in bringing stakeholders together to solve complex problems. Detail-oriented individual with exceptional writing and briefing skills.