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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Benefits AnalystGeorge Washington Carver Intern
Willis Towers WatsonWorld Food Prize Foundation
Drake UniversityKabarak University
Minneapolis, MN

Experienced Senior Benefits Analyst skilled in data analysis, project management and benefits plan design. Known for improving client satisfaction and streamlining operations. Adept at mentoring team members and supporting strategic benefits initiatives.

TOP SKILLS

Employee benefits administrationTeam leadershipPlan designClient communicationStrategic planning
Technical Support SpecialistData Entry/Account Administrative RepresentativeCustomer Service Representative
Cedar Sinai/Huntington Medical CenterConvergysTeleperformance USA
Keiser University
Deerfield Beach, FL

A personable and dedicated customer service representative with extensive experience in customer relations and data entry. Works hard to be a solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Relentlessly motivated to maintain customer satisfaction and contribute to company success which makes me an asset in whichever role and/or department assigned. Currently pursing a B.S. in Diagnostic Medical Sonography, combining my healthcare knowledge and customer service experience with technical acumen.

TOP SKILLS

Efficient and detail-orientedTechnical supportRemote support and troubleshootingAdministrative experienceData entry
Senior Analyst IVSenior Source Analyst IVSpectrum Support AnalystSource Analyst IIISenior Enlisted Leader/Operation Chief/IBS Controlling Authority/Department ChiefControlling Officer/Division ChiefElectronic Support Measures (ESM) Supervisor
PROSOFTPROSOFT / MYMIC LLCCYDECORMYMIC LLCUnited States Navy
University of Maryland Global Campus
Manassas, VA

Experienced Signals Intelligence (SIGINT) professional and Spectrum Policy Manager in the Intelligence Community. Strong background in Electromagnetic Spectrum operations, including allocation and management, Electronic Warfare (EW), and strategic defense at national, theater, and tactical levels. Skilled in coordinating frequency assignments, ensuring regulatory compliance, and leading teams in complex data analysis. Recognized for consistently delivering accurate spectrum management solutions and intelligence analyses, driving organizational success in fast-paced, security-sensitive environments.

TOP SKILLS

Spectrum policy oversightElectronic intelligence analysisSignals intelligenceMulti-intelligence data evaluationMeticulous attention to detail
Senior Client Data Contribution AnalystData Quality AnalystBI/Data Analytics DeveloperETL DeveloperGraduate Teaching Assistant
Early Warning ServicesGeneral MotorsNorthern Arizona University
Northern Arizona UniversityTexas A&M University - Commerce
Phoenix, AZ

Passionate about data analytics and quality analysis with a proven track record of success in the automotive and financial technology industries. Seeking to expand knowledge and apply it in new and exciting ways. Equipped with a strong foundation in analytical thinking, teamwork, and problem-solving to tackle any challenge. Quick learner and adept at applying data analysis techniques and tools such as Excel and SQL. Ready to utilize and further develop these skills in a new role. Eager to contribute to team success and committed to continuous learning and growth, making me an asset to any organization.

TOP SKILLS

Adaptive learner, self-motivated, communication, time management, team collaboration and leadership, attention to detail, problem-solving, empathetic, desire to learn, analytical thinking, critical thinkingMicrosoft office (word, powerpoint, excel, visio, sharepoint, teams, onenote, skype, tfs)Databases (oracle sql, sql server, ms access, teradata)Unix, winscp, putty, shell scriptsAlm,sdlc, agile, waterfall
Senior Business Claims AnalystResolution Specialist l - Provider Service QualityPCRS/Provider Claims Resolution Specialist
UnitedHealth Group
Riverview Gardens High School
Saint Louis, MO

A highly motivated individual seeking a position which will allow utilization of vast experiences, knowledge, and skills in a professional work environment. Making use of strong interpersonal skills, demonstrating commitment, integrity, and willingness to succeed while employment at United Health Group.

TOP SKILLS

Advanced microsoft, word, outlook, and powerpoint (editing existing document templates, creating formal communications and usage for note taking, organization, etc.) advanced microsoft excel (using filters, spreadsheet editing, and data entry into existing cell, work within tables, macros, v lookups, pivot tables, utilize formulas), oracle, orbit, tableau reportingIntermediate introduction to data visualization tools, sql server and regional database tools, system automation processes and workflow dataAdvanced experience in issue resolution, provider data and/or contracting, claim payment/adjustments, customer service, process development.Advanced experience with project methodology (requirements, design, development, test, and implementation) assessing upstream claim processes for impact and downstream processes to ensure desired outcomes, leading process improvement, workflow development and interpretation, benchmarking and / or evaluation of business processes.Advanced experience with c&s operations, csp and commercial claims processing, medicaid, medicare, csp facets, ohbs facets, state exchange platforms, enterprise now, sbm
Senior Technical LeadSenior Software EngineerSenior Software EngineerSenior Software EngineerSenior Java Developer
Truminds Software SystemsQuest GlobalSonata SoftwareSRS Business Consulting ServicesSymphony Teleca
JNTU
Elpaso, TX

Having 11 years of IT experience in analysis, design, development, documentation, implementing and testing of software systems in Java, J2EE and Internet technologies. Extensive knowledge in working with J2EE technologies such as Servlets, JSP, JDBC and Object Oriented Programming techniques. Developed applications using Multithreading, Serialization, Collections and Generics. Responsible for creating and maintaining architecture for Restful API using Spring Boot. Experience working on Microservice/Component-based architecture providing a flexible and easily adaptive web services. Proficient in implementation of frameworks like Spring and ORM frameworks. Extensive experience in developing Microservices using Spring Boot, Netfix OSS(Zuul, Eureka, Ribbon, Hystrix) and followed domain driven design. Experience in Test Driven Development(TDD ) using Junit. Expertise in Web development technologies like Html, XML/DOM, React JS, Angular 2/4/5/6/7, Javscript,CSS3,XML and XSL/XSLT. Worked in development Web Services(SOAP) using JAX-WS. Good understanding on Spark Streaming with Kafka for real-time processing. Implemented various Design patterns (Session Façade, Value Object, DAO, DTO, Command, Singleton, Factory, Adapter, MVC, Service Locator) using J2EE technologies. Experience in using build/deploy tools such as Jenkins, Docker and OpenShift for Continuous Integration & Deployment for Microservices. Proficient in using AWS ( Amazon Web Services) services like EC2,VPC,Cloud Watch, Cloud Front, Cloud Formation,IAM,S3, Amazon RDS, Elastic Cache,SNS SQS. End to End development support of the application till the final roll out of the application. Used JUnit test cases (using Mockito) to test the application and performed random checks to analysis the portability, reliability, and flexibility of the project. Implemented Kafka producer and consumer applications on Kafka cluster setup with help of Zookeeper. Used Spring Kafka API calls to process the messages smoothly on Kafka Cluster setup. Team player and a self-stater with excellent written and verbal communication, technical and interpersonal skills. Active involvement in designing and developing real-time projects/enterprise applications, starting from the requirements analysis/design stages and through the whole Software Development Life Cycle

TOP SKILLS

Requirements analysisTeam mentoringIssue troubleshootingFront-end developmentApi design and development
Tier 3 Technical SupportInvestigative AssistantCustomer Service Representative
General Dynamics Information TechnologyDrug Enforcement AdministrationFred Price Insurance Agency
Mississippi Gulf Coast Community College
Yonkers, NY

Dedicated administrative professional with a proven track record of success in fast-paced office environments. A hardworking team player who excels in completing various clerical tasks and providing exceptional staff support. Known for being responsible, punctual, and highly productive, even when working with minimal supervision. Seeking a challenging and rewarding role to leverage 17 years of comprehensive administrative and customer service experience. Eager to apply analytical skills and become a valuable asset to the company.

TOP SKILLS

Excellent communication abilitiesCustomer serviceExpert problem solvingIn-depth technical knowledgeResearch proficiency
Senior Financial AnalystSenior AccountantAccounts Payable ClerkAccounting AssociateMRT Payroll ClerkAccounts Receivable Accountant
CRSTNext TruckingRight Of Way
University of La VerneAzusa Pacific UniversityMount San Antonio College
Glendora, CA

Determined Financial Analyst offering demonstrated success in analyzing KPI trends and tracking weekly revenue. Talented and driven with aptitude for developing economic forecasting models. Enthusiastically aiming to bring value to finance team.

TOP SKILLS

Budgeting and planningVariance analysisKpi managementFinancial statements expertiseRevenue recognition
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