Technical Operations/Desktop Support LVL 2IT InternShipping SupervisorDelivery HelperCashier
Rooms To Go Distribution CenterRooms to GoLowe'sBest Buy
Delgado Community College
Slidell, LA
Offering reliable, tech-savvy approach with passion for learning and development in technical support. Contributes understanding of troubleshooting techniques and software diagnostics, combined with natural ability to pick up new technologies quickly. Ready to use and develop problem-solving and customer service skills in any IT role.
TOP SKILLS
Critical thinkingHardware and software installationMicrosoft365Help desk supportEnd-user training
Senior IT Business AnalystSystem CoordinatorPricing CoordinatorCustomer Service Representative
Cornerstone Building BrandsAtrium Windows and Doors
Davidson County Community CollegeWest Davidson High School
Lexington, NC
Dynamic Senior IT Business Analyst with a proven track record at Cornerstone Building Brands, specializing in system integrations and enhancements. Expert in data analysis and user acceptance testing, coupled with exceptional problem-solving abilities and communication skills. Spearheaded the Paradigm catalog project for Lowe's, enhancing business intelligence and system performance.
TOP SKILLS
Strong attention to detailExcellent problem solverGreat communication skillsAbility to train and motivate co-workersUser acceptance testing
Manager II IM Service Delivery /Senior Analyst - BRM (Global Application Production Operation)Manager-Customer engineeringManager - Big data Solution SupportSupport Delivery Manager-Kerala
Xerox Technology Services India LLPZafin Software centre of Excellence Pvt Ltd.Flytxt Mobile Solutions pvt ltd.HCL Services Ltd.
Mysore UniversityICFAI UniversityDepartment of Technical EducationBoard of Higher Secondary ExamsBoard of Public Exams
Ernakulam
Profile Summary
A seasoned IT professional with a wealth of experience in Service Delivery, Project Management, and Application Production Support Operations. Currently serving as a Manager II IM Service Delivery at Xerox Technology Services India LLP, oversee application portfolio management, encompassing project delivery and production support.
Demonstrated expertise in managing projects from inception to completion, leading diverse teams to success.
Worked with clients from various regions, including APAC, the Middle East, USA, and Canada.
Directed the end-to-end delivery of enhancements and projects using agile methodology and have a proven track record of delivering services to clients within specified SLAs.
Proficient in incident, change, and problem management and have effectively led a geographically dispersed application development, maintenance, and support team.
Oversaw the regional IMS project and support for HCL Kerala, leading a team of over 100 professionals, and have overseen a 24X7 Support operation Team.
TOP SKILLS
Service delivery managementProject managementIncident/problem/change managementCompliance and securityService now
Senior Business Process AnalystSenior Business AnalystSenior Systems AnalystIT AnalystBusiness AnalystSenior Project ManagerManager Application ManagementSenior Quality Control AnalystRetirement Plan RepresentativeSecond Grade Teacher
Community Financial Systems, Inc.Community Financial Systems, IncFederated InvestorsBlessed Sacrament School
Pennsylvania State University
Bethel Park, PA
Experienced systems and business analyst with over 20 years of experience performing technical troubleshooting, process analysis, project management, and business continuity planning.
Local Government Health Insurance BoardCGI Group IncHancock Whitney BankBB&T
Auburn University-Montgomery
Montgomery, AL
Dynamic and team-oriented IT Project Leader with 6 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
TOP SKILLS
Software development lifecycleBusiness process re-engineeringProject team coordinationDocumentation and reportingResource allocation
Senior Financial AnalystSenior Major Account SpecialistAccount ManagerPublic Relations and Communication SpecialistInsurance Analyst
DXC TechnologyMedicover RomaniaImpression GraphicsIceburg DistributionOMNIASIG Vienna Insurance Group
SNSPA
Malaga
Results-driven analyst, experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Technical Support EngineerCommunications SpecialistVideo EditorSocial Meda ManagerTechnical Support Representative
Insight EnterpisesSting IncUniversity Of West GeorgiaWolf Internet RadioApple
Independence UniversityUniversity of West Georgia
Carrollton, United States
Detailed professional with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.
Senior Technical Support OfficerEvent PlannerSecretary and Human Resources Officer and Foreign Missions CoordinatorManagerAssistant Manager
University Of Nigeria Nsukka - https://www.unn.eduMIKE Events And Decorations - No WebsiteNsukka Diocesan Mission Partners - No WebsiteWyte House Tissues Abakpa Nike Enugu - No WebsiteAmazing Grace Int. Christian School - No Website
American Institute of Stores And Inventory ManagementChartered Institute of Procurement And Logistics ProfessionalsNnamdi Azikiwe University AwkaUniversity of Nigeria Secondary School, Nsukka
Trans-Ekulu
An individual whose objectives are to provide classical solutions that will facilitate the accomplishment of organizational goals. To broaden the knowledge and skills in entrepreneurial functions, resource management and interpersonal relations. Good knowledge of software loading and installation. IT literate with adequate knowledge of Microsoft Office Applications (Word, Excel, PowerPoint). Ability to learn fast and adhere to instructions. Outstanding skill at abstract reasoning of algorithms. Self-starter, capable of successfully achieving goals unsupervised. Open-minded versatile, result-oriented and dynamic team player. Proactive individual with a high level of initiative. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
TOP SKILLS
It literate with adequate knowledge of microsoft officeStaff education and trainingMultitasking abilitiesInterpersonal communicationOrganization and time management
