Hire Top Senior Technical Support Analyst

Charito Go

Seasoned Senior Technical Analyst/Senior Software Engineer with 19 years of experience in the telecom industry. Specializes in designing, modeling, and delivering intricate Salesforce Communications Cloud solutions. Demonstrated success in implementing CPQ systems, OM, and catalog-driven architectures. Known for driving product lifecycle and sales efficiencies, providing scalable, customer-centric solutions in B2B and B2C settings to enhance order accuracy and processing speed.

Jayalakshmi Suryaprakash

Perceptive Senior Business Analyst with 12+ years driving successful business processes for Fintech companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

SUMA KARGBO

An experienced Senior Anti-Money Laundering Analyst with a proven track record of success conducting thorough Customer Due Diligence and Know Your Customer investigations. For over eight years, meticulously investigated large dataset cases to make well-informed evaluations of money movement and financial practices. Well-versed in applicable audit processes, procedures and regulations. Possesses a diligent work style with a focus on accuracy and compliance.

Leon Bolton III

Pursuing full-time role in Information Technology, Network Administration and/or Cybersecurity that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Oladotun Olajide

Seasoned Business Systems Analyst with over 10 years of experience in translating complex business requirements into technical solutions. Proven expertise in requirements gathering, process modeling, and stakeholder management across healthcare, financial services, and technology sectors. Demonstrated success in implementing enterprise-scale solutions while ensuring alignment with business objectives and technical feasibility.

Theresa Adjapong

Dynamic professional with extensive years of expertise in information security assurance, analysis, administration, Risk Management Framework (RMF), Security Control Implementation, Assessment and Authorization, POA&M Management, Continuous Monitoring and Vulnerability Management. Ability to interact well with client from diverse backgrounds, lead and direct, solve problems creatively, think critically, and make strategic decisions in a fast-paced environments.

Jeddrick Peters

Technical Specialist with strong analytical and problem-solving skills, adept at deploying and maintaining complex systems. Proven ability to collaborate with cross-functional teams, fostering environment of trust and flexibility. Skilled in troubleshooting, system optimization, and providing technical support. Known for delivering consistent results and adapting to evolving project requirements. Currently acquiring Full Stack and Comptia Security+ certifications exams scheduled for Spring and Summer 2025. Then S.A.P. certification Spring 2026

Vanessa Jimenez

Accomplished Client Service Analyst with a robust background in reimbursement management and a proven ability to enhance client satisfaction through exceptional service and problem-solving skills. Leveraging expertise in coverage evaluation and complex project management, Excelling in analyzing and optimizing processes to improve efficiency and outcomes. Known for strong analytical capabilities and a commitment to delivering high-quality results.