Hire Top Senior Technical Support Analyst

Brian Bittner

Logical Analyst polished in maintaining system processes, conducting requirement analysis, and defining configuration specifications. Reputable and hardworking professional with many years of hands-on experience developing and providing in-depth analysis of customer service offerings and performance metrics. Tech-savvy leader possessing solid SQL query writing skills. Strong work ethic, adaptable, and working effectively unsupervised.

Claudia De Silva, MFA, M.Ed.

Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.

Lori Even

Dynamic Senior Compliance Analyst with extensive experience at Acuity, A Mutual Insurance Company. Expert in compliance monitoring and data analysis, driving regulatory adherence and enhancing operational efficiency. Proven problem-solver and mentor, fostering collaboration across teams to implement impactful changes. Recognized for strong organizational skills and commitment to ethical standards in compliance.

Kelli McCarthy

Professional with 28 years of comprehensive project management experience, specializing in planning, scheduling, and facility management. Proven track record of successfully coordinating multiple concurrent projects, with meticulous attention to detail, and effective problem-solving skills. Demonstrated ability to manage high-visibility projects from inception to completion, ensuring timely delivery, and client satisfaction. Eager to utilize and share a dynamic skill set, knowledge base, and passion by becoming an asset to the bourbon and spirits industry.

Winnie Taiwo

Results-driven healthcare data analyst with 14 years of experience in public health, healthcare operations, and advanced analytics. Proficient in extracting, transforming, and visualizing complex datasets using Python, SQL, Tableau, and Power BI to facilitate data-informed decisions. Extensive background in health disparities, clinical care coordination, and predictive modeling. Skilled in predictive analytics modeling and creating machine learning models; holds a M.S. in Data Science with a specialization in health informatics.

Tressette Smith

Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 25 years of experience in insurance industry. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Kristin Prell

Self-motivated and driven Compliance Analyst dedicated to maximizing company compliance with applicable laws and standards. Hardworking and driven with quality-focused and proactive approach. Bringing 18 years of compliance experience, with 7 years solely in the consumer financial services industry.

Nick Stockdale

With nine years of experience across finance, accounting, and sales, I bring a unique perspective to client operations and financial analysis. My recent background as a Senior Billing Analyst at Workday has sharpened my expertise in B2B invoicing, account reconciliation, and complex ERP systems. Because of my experience in sales I approach every financial task with a client-first mindset. I’m a detail-oriented professional who can bridge the gap between back-office reporting and front-end client success, ensuring both accuracy and business growth. Working to utilize my experience in B2B operations, finance, and sales to move into a new role.