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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior QA AnalystSoftware DeveloperSoftware Developer
Wells Fargo & CompanyBurlington Industries
Appalachian State University
Charlotte, NC

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in application development including QA and Agile methodology with a proven history of delivering high quality solutions with minimal defects. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing, logging, testing and resolving defects. Development and support of Wholesale Banking applications while collaborating with cross-functional application support teams. Ensuring ADA compliance of associated applications.

TOP SKILLS

Quality issue identificationEnvironmental qualityFunctional testingDefect reproductionMultiple regression
Senior Technical ArchitectITO Svc Delivery Cons IIITechnical Service SpecialistTechnical Service SpecialistLead Infrastructure EngineerContractor SpecialistJr.System Engineer
T-Systems ICT India Pvt LtdDXC TechnologiesUnisys Global Pvt LtdIBM India Pvt LtdMphasis India Pvt LtdLOCUZ ENTEPRISE SOLUTIONS Ltd
Noble College
Bangalore

Professional technical architect skilled in designing and implementing scalable, high-performance systems. Known for strong focus on team collaboration and achieving results. Expertise in cloud architecture, software development, and IT infrastructure. Adaptable and reliable, ensuring seamless integration with evolving project requirements.

TOP SKILLS

Enterprise architecture designQuality assurance strategiesIt risk assessmentIt infrastructure planningIt service management
Senior Analyst - Legal SupportSr. Analyst - Franchise/Government Grants/TribalAnalyst II - Engineering SupportAnalyst II - Carrier Access BillingSpecialist II - Business Process Improvement/PMOSr. Analyst - OSP Engineering/Strategic PlanningAnalyst II - Finance - Corporate Card AdministratorAnalyst I - CAMS/Payment AssuranceFraud InvestigatorCustomer Service RepresentativeStore Manager / Area Manager
VerizonWINDSTREAM INCALLTEL / WINDSTREAM INCATHLETES FOOT GROUP, INC
University of Arkansas at Little Rock
Alexander, AR

Excellent written and verbal communication skills Legal contract, drafting, and redlining Enthusiastic personality Results oriented, with strong leadership and decision-making capabilities. Proven ability to work with minimal supervision Analytical and reporting skills. Ability to communicate clearly and effectively Experience developing training programs and training hundreds of employees Software - Excel - Pivot Tables, V-Lookup, experience with large data sets Microsoft Office- Word, PowerPoint, Visio, Outlook Experienced with complex data analysis and deriving strategic insights to support business decisions. Utilizes advanced analytical tools to optimize processes and enhance productivity. Track record of leveraging data to identify opportunities and drive impactful changes. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

TOP SKILLS

Legal document draftingContract negotiationMetrics tracking and reportingProject managementProcess improvement
Senior Audit AnalystGroup Operations Specialist
Commerce Bank
Fontbonne University
Lake Saint Louis, MO

Senior Audit Analyst with expertise in regulatory compliance and financial crime prevention. Proven ability to lead complex audits, identify risks, and strengthen internal controls. Strong critical thinking and attention to detail contribute to effective audit processes and reporting.

TOP SKILLS

Regulatory complianceFinancial crimes, trafficking, sanctionsBank secrecy act requirementsResearch and audit testingTransaction review and account analysis
Senior Technical Product ManagerSenior Director of ProductSr Director, Product/ImplementationDirector, Client ServicesTechnical Project ManagerProject Manager
ReguardSonobiCIMA GroupKnetikXOS DigitalNeuLion/JumpTV
Appalachian State University
Longwood

Enabling Actionable Development to Serve Business Requirements. Experienced with product lifecycle management, from ideation to launch. Utilizes agile practices to streamline development processes and enhance team productivity. Knowledge of market analysis and user-centered design to create impactful and successful products.

TOP SKILLS

Product roadmappingProduct documentationData-driven decision makingProduct launchesSoftware development lifecycle
SENIOR ANALYST, PROJECT MGMTBUSINESS ANALYST IIBUSINESS ANALYST IAssociate Business AnalystLead Secretary/Executive Secretary
LIBERTY MUTUAL INSURANCE
THE GEORGE WASHINGTON UNIVERSITYNORTHCENTRAL TECHNICAL COLLEGETHE INSTITUTES KNOWLEDGE GROUPUPPER IOWA UNIVERSITY
Wausau, WI

Thorough Senior Analyst with over a 10-year background in Project Management. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.

TOP SKILLS

Microsoft office suiteStakeholder communicationClient relationship managementProject managementTeam collaboration and leadership
Senior Business Applications AnalystSystems Analyst
University Hospitals of ClevelandElyria Memorial Hospital
Lorain County Community College
Amherst

Senior business applications analyst with expertise in application troubleshooting, system testing, and technical support. Demonstrated success in diagnosing and resolving complex issues to ensure efficient management of business applications. Proven track record of enhancing application performance and user satisfaction through effective problem-solving skills.

TOP SKILLS

Applications managementSystem integrationSystem testingApplication troubleshootingTechnical support
Technical Support EngineerTechnical Services EngineerSupport EngineerCashierCroupier & CashierApprentice Scaffolder
OneAdvancedSanctuary Housing (Telefonica Tech)Hippodrome CasinoGenting Casino WestcliffD+R Scaffolding
Woodlands School
Basildon, Essex

Versatile UK-based technical engineer with a proven track record in reliability, precision, and rapid problem-solving. Expertise includes managing multi-site housing association infrastructures and providing field support across diverse clients. Proficient in O365, Intune, and networking, consistently achieving high customer satisfaction scores through expert technical guidance. Thrives in demanding, high-stakes environments, delivering effective solutions under pressure.

TOP SKILLS

Cloud & identity: microsoft 365 (o365) administration, active directory, azure ad/entra id, and exchange.Endpoint & systems: advanced management via microsoft intune, sccm, and group policy (gpo).Networking & monitoring: cisco meraki, auvik, vpn management, dhcp/dns, and network cabling (cat5e/6).Technical support: cross-platform expertise in windows, macos, ios, and android; hardware diagnostic & repair.Service management: high-volume incident handling using servicenow and connectwise; strict sla/kpi adherence.
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