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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Fraud AnalystBank TellerUnit Manager
Upstart Inc.PNC Financial ServicesWaffle House
Ohio University, College of Business
Columbus, Ohio

TOP SKILLS

Technical: excel certified and proficient in numerous applications:Data analysis, summarization, and interpretation via functionsDecision analysisOptimizationSpreadsheet modeling
SENIOR APPLICATION SUPPORT SPECIALISTIT SUPPORT SPECIALIST
Embedded Flight Systems, INCARCTIC SLOPE TECHNICAL SERVICES
Odenton, MD

Experienced professional with a solid foundation in application support, adept at tackling complex challenges and delivering strong solutions. Skilled in troubleshooting, system analysis, and user support to ensure seamless operations and improve performance. Known for fostering team collaboration, adapting to changing needs, and driving results. Reliable and effective communicator with excellent technical abilities and a proactive problem-solving mindset.

TOP SKILLS

Client interactionAdvanced troubleshooting skillsProblem solvingCollaborative teamwork
Senior Technical Support Engineer
Estarta Solutions (Cisco TAC)
Computer Eng
Amman-Jordan

Adept Technical Support Engineer with a proven track record at Estarta Solutions, excelling in technical troubleshooting and problem-solving to enhance customer satisfaction. Skilled in both application support and fostering positive client relations, I significantly improved issue resolution efficiency. My approach combines technical expertise with exceptional communication skills, driving successful outcomes and preventing future technical challenges.

TOP SKILLS

Technical supportTechnical troubleshootingProblem-solvingApplication support
SENIOR SIU INVESTIGATIVE ANALYSTCLAIMS & CLINICAL SYSTEMS ANALYSTCUSTOMER SERVICE REPRESENTATIVEVERIFICATION REPRESENTATIVEFRONT DESK RECEPTIONIST / PATIENT REGISTRATION
Aetna / CVS HealthAetna Better Health MedicaidNational Health Plans & Benefit AgencyConcentra & McLaren Macomb Hospital
Edison High School
Curran, MI

Highly analytical Senior SIU Investigative Analyst with over 10 years of specialized experience in healthcare operations, forensic auditing, and Fraud, Waste, and Abuse (FWA) detection. Proven track record in data mining complex claims data, identifying suspicious billing patterns, and conducting deep dive medical record reviews. Expert in ensuring strict compliance with CMS regulations, writing detailed investigative reports, and collaborating with Legal and Compliance teams to mitigate organizational risk.

TOP SKILLS

Fwa expertise fraud, waste, & abuse (fwa) identification, forensic auditing, case triage & investigation, prepayment claim review, root cause analysis, regulatory referrals.Coding & compliance: working knowledge of cpt, hcpcs, and icd 10 guidelines, clinical coding accuracy, medical record review, cms regulations, medicare part d, hipaa.Systems & databases: quickbase, epic emr, mhk, medcompass, cli, advanced excel (vlookups, pivot tables), data mining & visualization.
Senior Cybersecurity Vulnerability Management AnalystCybersecurity AnalystInformation Security Analyst Intern
Huntington National BankCleveland ClinicDiebold Nixdorf
Murray State UniversityKent State University
Cuyahoga Falls

Dynamic cybersecurity professional with a proven track record at Huntington National Bank, excelling in vulnerability management and API integrations. Spearheaded a vulnerability escalation program, achieving a 100% reduction in high severity vulnerabilities. Skilled in risk analysis and effective communication, driving impactful cybersecurity initiatives across organizations.

TOP SKILLS

Api integrationsRisk analysisVulnerability management
Technical Support RepresentativeMomCCR1Technical Support Rep.Inventory SpecialistVerification SpecialistWarehouse WorkerOffice Assistant
ConcentrixStay At Home MomCVScaremarkAsurionWIS InternationalHireRightFirst Team StaffingProfessional Counseling
Remington College - NashvilleRemington College

Experienced office professional seeking to obtain a position where I can provide patient customer service. Knowledgeable and dedicated customer service professional with extensive experience in call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

TOP SKILLS

Medical office medical billing patient services technical support ms office data entry cash handlingTeam leadership customer service customer service expert problem solving active listening remote support
Senior Technical Support EngineerNetwork Manager - Network Support SpecialistTechnical Support SpecialistPartnership Specialist & Liaison
Microsoft (Contractor Until 12/2024; FTE After)Long Island UniversityU.S. Census Bureau
University of ChicagoUniversity of California - San Diego
Irvine, CA

Azure Network Support Engineer bridging on-premise networking with application delivery. CCNA-certified with over four years of experience automating, securing, and troubleshooting on-prem and cloud networks for critical business needs and growth.

Senior Financial Analyst II (FP&A/BI)Senior FP&A AnalystFP&A AnalystProject Accounting CoordinatorVenue & Festival AccountantAccounts Payable SpecialistProject Accounting Coordinator
Huntsman Building SolutionsHometown ServicesArcxis (Formerly DPIS Builder Services)MBA Energy & IndustrialSpectrum Catering & ConcessionsEnvironmental Allies
Sam Houston State University, General Business, Bachelors of Business Administration
The Woodlands, TX

A highly disciplined professional with expertise in a broad range of accounting and financial procedures and practices. Demonstrates proficiency in managing multiple tasks efficiently and accurately, adhering to tight deadlines. Possesses solid analytical, planning, and organizational skills, enabling effective coordination of diverse duties. Adopts a hands-on approach, excelling in complex problem-solving. Skilled in the use of major computer software applications and has robust ERP skills. Committed to continuously enhancing and streamlining processes to achieve maximum efficiency.

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