Hire Top Senior Technical Support Analyst

Luis Andrade

Results-driven Accounting Professional with nearly 10 years of experience in cash flow management, accounts receivable, and financial reconciliation within the real estate management sector. Proven track record of optimizing cash flow analysis for C-suite executives, streamlining AR processes, and resolving complex ledger discrepancies.

David R Salazar III

Results-driven United States Air Force Intelligence Analyst with over 8 years of experience supporting MQ-9 intelligence, surveillance, and reconnaissance (ISR) operations in combat and high-pressure environments. Proven expertise in intelligence analysis, mission planning, operational threat assessments, and aviation operations support across counter-terrorism, counter-narcotics, and near-peer adversary missions. Experienced in supporting joint and special operations forces, coordinating intelligence between air and ground assets, and delivering mission-critical intelligence in dynamic operational settings. Recognized for leadership and instruction capabilities, including training nearly 4,800 intelligence professionals as a Master Instructor. Holds an active Tier 5 Top Secret/SCI clearance and is pursuing a Bachelor’s degree in Criminal Justice.

Kevin MacPherson

Senior Product Manager and entrepreneur with background in launching and scaling products from zero to one. Work experience in big tech, an acquired start-up, and launching my own business to address customer needs.

ABDUL HARDI UMAR

I am a highly motivated professional with a diverse background in cybersecurity, IT help support, and logistics. With two years of expertise in cybersecurity, I am dedicated to safeguarding digital assets and data, staying at the forefront of evolving threats, and implementing robust security measures to protect organizations. As a logistics specialist in the United States Army National Guard, I have developed a strong sense of discipline, attention to detail, and the ability to thrive in high-pressure environments. With four years of experience in IT help support, I have honed my technical skills to provide efficient solutions and support for a variety of IT issues. My passion for learning and adapting to emerging technologies, particularly in the field of Information Technology, has driven my career forward, and I am always eager to take on new challenges. Let's connect and explore potential opportunities to collaborate and make a positive impact in the tech and security world

Briana Deel

Experienced with diagnosing and resolving technical issues. Utilizes strong problem-solving abilities to deliver effective solutions. Knowledge of customer service principles ensures seamless user experience. Technical support professional with proven track record of resolving technical issues and improving customer experiences. Adept at diagnosing and troubleshooting wide range of hardware and software problems. Highly collaborative, reliable, and adaptable to evolving technical environments. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Professional leader with background in managing teams in dynamic environments. Skilled in optimizing operations, improving team efficiency, and ensuring high standards. Strong emphasis on teamwork, adaptability, and achieving goals. Known for effective communication, problem-solving, and fostering collaborative work culture.

Jose Jerez

Results-driven IT professional with nearly 4 years of experience in technical support and systems automation. Developed automated workflows and API integrations in ServiceNow, enhancing operational efficiency for a workforce of 3,500–5,000 employees. Okta Certified with expertise in ServiceNow, Okta, Google Workspace, and Office 365, focused on proactive system improvements and effective communication.

Darryl Jones

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Recognized multiple times for excellent customer service and professionalism as well as remaining calm under stressful situations.

Deborah Mohn

Dynamic Senior Tax Analyst with extensive experience at H&R Block, excelling in tax compliance and process improvement. Proven track record in optimizing tax credits and mentoring staff, enhancing team performance and client satisfaction. Strong communication and analytical skills drive effective tax strategies and ensure adherence to regulations. Valid PTIN holder.