Hire Top Senior Technical Support Analyst

Justin CHRISTIAN CENTINO

Senior Systems Support Analyst with TOTE Services, skilled in cybersecurity implementation, vulnerability management, IT project management, and system configuration and troubleshooting. Proven track record in enhancing client computing technology and maintaining compliance with NIST and CMMC standards. A quick learner, diligent worker, effective communicator, and engaging leader. I thrive in collaborative environments, driving projects to successful completion, while ensuring quality and attention to detail.

Omotayo Dada

Experienced Technical Support Analyst with over 7 years in oil and gas, healthcare IT, and SaaS industries. I specialize in enterprise solutions, troubleshooting various operating systems and applications like Windows 10/11, macOS, Microsoft Office, Google Workspace, ServiceNow, and Jira. Proficient in network protocols (TCP/IP), VPN technologies, and cloud platforms such as EMR and CRM systems. I excel at resolving complex technical issues efficiently while ensuring compliance with industry standards.

Mari Revazishvili

Diligent Product Owner offering 8 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.

DARYL FLOWERS

Senior Technical Account Manager with 11+ years of experience managing enterprise SaaS accounts, driving customer retention, and leading strategic AI/ML platform engagements. Proven ability to partner with executive stakeholders, optimize post-production operations, and deliver customer outcomes across complex technical environments.

Drew Herridge

Vast experience of 8+ years of experience in Human Resources in Payroll, Human Resources Information Systems, Time Entry, and Management. Strong skillset in SAP, SuccessFactors, and UKG Kronos systems. Head of our companies WFM time entry system Exceptional written and verbal communication skills, with 10+ years of experience in customer service with a proven customer focus Holds important skills such as critical thinker, problem solver, technical mindset, effective communicator, analyzing abilities, etc.

Brennan Fife

Full-Stack Engineer with experience in architecture, scaling, and leading engineering initiatives. Proficient in React, TypeScript, Next.js, and Node.js. Experience in building web platforms, internal APIs, and analytics tooling.

Henrique Ramos

Profissional com experiência internacional em operações, customer success, suporte técnico e coordenação cross-functional, atuando em empresas globais nos setores de tecnologia e serviços na França, Estados Unidos e Hungria. Possui forte perfil analítico, visão operacional e experiência em gestão de processos, indicadores, melhoria contínua e suporte à tomada de decisão baseada em dados. Experiência no acompanhamento de operações, análise de KPIs, padronização de processos, relacionamento com clientes e coordenação entre áreas multidisciplinares como Operações, TI, Suporte Técnico e times estratégicos. Vivência em ambientes dinâmicos, multiculturais e orientados à performance. Formação em Engenharia Mecânica com conhecimentos em finanças, controle operacional, análise de dados e gestão de processos. Perfil organizado, orientado a resultados e com facilidade para atuar em projetos de expansão, governança operacional e integração entre equipes.

Sunny Miteva

Senior Finance and Reporting Analyst with over 8 years of experience in financial and management reporting, budgeting, forecasting and performance analysis within a global corporate environment. Proven ability to transform complex financial data into clear, actionable insights that support strategic and operational decision-making. Strong background in stakeholder management, cross-functional collaboration and team leadership, combined with advanced skills in Power BI, SAP and Excel.