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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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MARY JILL MELIES

MARY JILL MELIES

Senior Systems AnalystClient Operations Data DeveloperQuality Assurance Support AnalystService ManagerSystems AnalystProgrammer AnalystOperations ManagerSystem ProgrammerConsultantSenior Software Development Analyst
Data AxleAloricaQA3 FinancialNational Network of Estate Planning AttorneysBusiness Security Software Inc, Alegent Health CareFirst Data Resources
Institute of Computer Science
Omaha, NE

Experienced and knowledgeable Senior Systems Analyst with 30 years of IT experience. Design, develop, create, update database and mainframe systems. Demonstrated strengths include gathering requirements, analysis, programming, testing, project management, and quality assurance.

TOP SKILLS

Windows ntJclCobolSqlXml
Emad Ayoub

Emad Ayoub

TECHNICAL SUPPORT COORDINATORIT SUPPORT SPECIALISTIT SpecialistIT EXECUTIVEIT Technician
Ingram Content GroupOmni Nashville HotelCarlos WirelessHamad Mohammad Aldrees CoPrima Law & Consolations Office
Ain Shams University
Brentwood, TN

Talented Technical Support Representative with a gift for understanding the needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux, and Mac systems. Proven skill in resolving problems quickly on the first call.

TOP SKILLS

Desktop supportMobility devicesCustomer service expertiseNetwork applicationsMs office proficiency
NITISH KUMAR

NITISH KUMAR

Senior Technical Account Manager / Strategic Customer SuccessManager, Technical Account Management (Mexico Assignment)Project Lead / Technical Account ManagementTeam Lead, Enterprise Support / Operational RiskSoftware Engineering & Production Support
Blue Yonder (Earlier JDA Software)Blue YonderSphera Solutions (Previously IHS)Microland | Cerner | Meridium | IHS
Sikkim Manipal Institute of Technology
Bengaluru, Karnataka

Strategic Account Management Leader experienced in managing global enterprise customers and executive stakeholders within SaaS and supply chain technology environments. Delivered multi-million-dollar ARR portfolio ownership through effective governance frameworks, driving adoption, and managing high-impact escalations while fostering collaboration across Product, Engineering, Services, Support, and Sales teams for optimal customer outcomes. Led and mentored global TAM teams, enhancing client relationships and ensuring tailored technical solutions to meet evolving project demands.

TOP SKILLS

Account managementClient advocacyCustomer relationship managementCustomer onboardingAccount strategy development
Dawn Coupland

Dawn Coupland

Senior Sales Compensation AnalystSales Compensation ManagerSenior Finance AnalystSenior Sales Compensation AnalystSenior Credit Analyst and Collections Analyst
Quest SoftwareDell Technologies, Inc.
Austin Community College
Elgin

Senior Sales Compensation Analyst with proven expertise in data analysis, sales operations, and process improvement. Committed to enhancing operational efficiency and accuracy in sales compensation reporting.

TOP SKILLS

Sales operationsLeadership skillsProblem-solving abilitiesTeam collaborationReporting
Elizabeth Ann Mogelberg

Elizabeth Ann Mogelberg

Senior Financial AnalystAccounting Clerk
Beckman Coulter
Upland High School
Auburn, CA

Detail-oriented Senior Financial Analyst with a successful track record in account reconciliation and variance reporting. Expertise in maintaining general ledger accounts across international operations, ensuring accuracy and effective cross-functional collaboration.

TOP SKILLS

Account reconciliationVariance reportingFlexible team playerComparative analysisInterdepartmental coordination
Allen J. Snelling

Allen J. Snelling

Senior Technical Support ManagerMaintenance TechnicianLead Technician/District Trainer/FacilitatorService ManagerSales and Service Technician
Xenex Disinfection ServicesToyotetsuSears Home ServicesABC Rentals of San Antonio Inc.Simpson's TV
St. Philip's CollegeMcCollum High School
Floresville, TX

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

TOP SKILLS

MultitaskingOperations managementTechnical support coordinationRemote supportTechnical troubleshooting
BJ Caudill

BJ Caudill

Senior Sales Consultant, Service SupportSection CommanderCargo Support SpecialistTask Force Officer
Pop's ChevroletKentucky State PoliceShadow FreightFederal Bureau of Investigation, FBI
Kentucky Community And Technical College System (KCTCS)
Hagerhill, KY

Detail-oriented and disciplined retired Law enforcement professional with over 20 years of experience. Proven leader with project management expertise, Recognized for sound judgement, problem-solving under pressure and ability to manage complex situations with professionalism and integrity. Seeking to leverage leadership, technical expertise and analytical skills in a new career opportunity.

TOP SKILLS

Attention to detailTeam leadershipProblem-solvingInterpersonal and written communicationNegotiation expertise
Jainender Dewatwal

Jainender Dewatwal

Senior Manager – Parts & Product SupportAssistant Divisional ManagerSenior Manager – Parts & Attachment SalesArea Service Manager – Customer Support
JCB India Ltd.Tata Hitachi Construction Machinery Company Pvt LtdTata Hitachi Construction Machinery Company Ltd
IIM KozhikodeSymbiosis Centre For Distance Learning, PuneNational Institute of TechnologyRajasthan Board
Jaipur

Senior After-Sales and Service Operations professional with 16+ years of experience in the construction and mining equipment industry. Strong expertise in Dealer Development, Service operations, KPI management (MTTR, CSI, Paid Service, ASC), Parts and Attachment support, and Service profitability improvement. Proven track record in handling critical product failures, key account escalations, and plant/vendor coordination. Experienced in Service Marketing, Workshop productivity improvement, and technical capability building across multi-state territories. Currently Senior Manager at JCB India, previously with Tata Hitachi Construction Machinery, supported by an Executive MBA from IIM Kozhikode

TOP SKILLS

After-sales & service operationsDealer development & profitabilityService kpi management (mttr, csi, asc)Parts, attachment & service revenue supportWarranty & escalation management
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36.9K+Unique Profiles
293+Top Skills

Related Job Titles

it techniciantechnical support representativecustomer support representativecustomer service engineercomputer support specialistservice desk team leadtechnical support engineercustomer service technicianit interncomputer support engineersoftware support specialistit analystcustomer support engineerit field support technicianproduct support specialistembedded software engineer

Top Skills for Senior Technical Support Analyst

Project Management

Used in 13% of profiles

Data Analysis

Used in 12% of profiles

Customer Service

Used in 12% of profiles

Time Management

Used in 10% of profiles

Technical Support

Used in 10% of profiles

Problem-Solving

Used in 10% of profiles

Technical Troubleshooting

Used in 9% of profiles

Problem Solving

Used in 8% of profiles

Attention To Detail

Used in 8% of profiles

Sql

Used in 8% of profiles

Top Schools for Senior Technical Support Analyst

University Of Phoenix

Listed in 14% of profiles

Anna University

Listed in 13% of profiles

Mumbai University

Listed in 11% of profiles

Western Governors University

Listed in 11% of profiles

Osmania University

Listed in 11% of profiles

Delhi University

Listed in 10% of profiles

University Of Mumbai

Listed in 8% of profiles

Jawaharlal Nehru Technological University

Listed in 7% of profiles

Pune University

Listed in 7% of profiles

Devry University

Listed in 7% of profiles

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