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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Technical Support RepresentativeCustomer Service RepresentativeSales Representative
Verizon WirelessArise PlatformBeauty Land
ITT Technical Institute - IndianapolisJohn L Leflore Preparatory Acad
Mobile, AL

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

TOP SKILLS

Software diagnosisWindows vistaApple iosHardware upgradesCustomer support needs assessment
Technical Support RepresentativeCustomer service RepresentativeCustomer Service AdvocateCustomer Support SpecialistCustomer Service Associate
ShyftoffTek systemsVxiAfniKelly Connect
Daleville High School
US

Customer Service Representative with 8+ years of experience in delivering exceptional service and building strong client relationships. Demonstrates expertise in complex problem-solving and teamwork, leveraging attention to detail and critical thinking to enhance customer satisfaction. Passionate about driving business growth through innovative solutions and effective communication.

TOP SKILLS

Customer serviceMicrosoft office suiteInbound & outbound callingComplex problem-solvingTeamwork & collaboration
Business Analyst- Change Management (Integration Support)ITAM Business AnalystProject Management Business Analyst- Agile PMOProject Management Finance Business Analyst – Digital PaymentsProject Management Business Analyst- IT Finance ProjectPM/Business Analyst- Accounting & FinanceCorporate Operations Project Manager- Business Analyst ACHFinance Operations Analyst/ Auditor
DisneyMorgan StanleyNorthern TrustShake Shack JDC GroupSIGNETExtraordinary Consulting LLCCornerstone Home LendingFannie Mae
Milestone Technical InstituteMorgan StanleyInternational MBA InstituteFMU
Jacksonville, FL

Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.

TOP SKILLS

Data analysisRequirements gatheringMicrosoft office suiteProject managementUser acceptance testing
Senior Business AnalystBusiness AnalystBusiness Operations Analyst
Navy Federal Credit UnionAcme Technologies Ltd.Genpact Headstrong Capital Markets
University of VirginiaUniversity of Nigeria, Nsukka
Laurel, MD

Detail-oriented Senior Business Analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques. I excel in both Agile and Waterfall methodologies with over 6years of experience, i am Scrum master certified who have led cross-functional teams in Business Consulting.

TOP SKILLS

CommunicationLeadershipProblem solvingData analysisCollaboration
Senior Tech AnalystSafety EngineerSafety EngineerElectrician
Access ComputersProgress Rail LocomotiveSafety-Certification.comMiller Electric
Saint Leo University
Ocala

Experienced Engineer and IT Professional specializing in safety and system assurance. Demonstrated expertise in leading and managing multiple projects autonomously, ensuring on-time completion while maintaining rigorous compliance with industry standards. Adept at evaluating and optimizing electrical systems, sub-systems, and network architecture to enhance performance, safety, and reliability.

TOP SKILLS

Test scheduling.Test plans and test methodologies.Standards compliance.Strong problem solver.Requirements traceability matrix (rtm).
IT Support Analyst IIEND USER SUPPORT TECHNICIANAV TECHNICIAN (CONTRACTOR)
TegusLinkedInKellogg School of Management at Northwestern University
Year UpKenwood Academy High School
Chicago, IL

Detail-oriented IT/Audiovisual professional seeking to leverage 6 years of experience in IT/AV. Offering excellent organizational skills and the desire to grow in this field.

TOP SKILLS

SublimeHtmlCssKandjiMicrosoft office suite
Senior Salesforce AnalystOperational Accounting AnalystAccounts Payable Specialist/InvoicerTeam Lead Receptionist
Meritain HealthMotion ConceptsBrighton-Eggert Animal Clinic and Pet Resort
Empire State University
Cheektowaga

Detail-oriented front-end developer with full-stack capabilities, skilled in configuration, coding, and user interface design. Expertise in project management and problem resolution enhances user experiences and drives project success. Proficient in Salesforce architecture, Apex, and LWC programming, as well as technical documentation, supporting effective application development and system reliability.

TOP SKILLS

Database managementSalesforce configurationUser interface designCross-functional collaborationProject management
Senior Quality Assurance AnalystQuality Assurance Analyst LeadQA Analyst/LeadProgrammer Analyst
Versant HealthCVS Health (Aetna)AetnaTata Consultancy Services
Gates Institute of Technology
East Granby, CT

Highly skilled Senior Quality Analyst/Lead and a Salesforce Professional with 10 years of experience expertise within the Health care/ Insurance industry both in Automation and Manual testing seeking challenging opportunities to contribute my technical proficiency and extensive experience in ensuring the quality and efficiency of Frontend/Web Applications and Salesforce Service cloud applications. Committed to delivering exceptional results and driving continuous improvement within the organization. Specialized in Quality Assurance process, Testing methodologies, Testing strategies, Web-Based and Client Server, CRM application managing enterprise implementations on healthcare and Insurance systems with both BDD and TDD methodologies. Excellent interaction and coordination between offshore, onshore and Business team in agile projects with a proven track record of managing multiple projects simultaneously.

TOP SKILLS

Manual & automation testingCrm product testingProject management toolsSafe agile/scrumCritical analysis expertise
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