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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Software Engineer / Technical LeadSenior Software EngineerSoftware Engineer
GoPro, IncWilliams-SonomaPowerSchool Group LLC
University of Illinois At SpringfieldCalifornia State University - Sacramento
Rocklin, CA

Senior Software Engineer with over 7 years of experience in designing and developing robust web applications. Proven track record as a Technical Lead specializing in back-end development, with a focus on building and optimizing distributed systems for performance, reliability, and scalability.

TOP SKILLS

Ruby, javascript, typescript, java, sql, python (beginner)
Application Support AnalystData Engineer Programmer AnalystTechnology Summer Analyst InternLoan Processing Specialist
Societe GeneraleWintrust Mortgage
The University of ChicagoBenedictine University
Bolingbrook, IL

Highly analytical, solutions-oriented, and technically robust Data Professional with a Master’s in Applied Data Science from the University of Chicago and 5+ years of experience within major financial institutions. Expert across the entire application lifecycle, seamlessly bridging the gap between business strategy, data engineering, and production platform stability. Proven track record of managing high-stakes incidents, troubleshooting complex ETL pipelines, defining system requirements, and performing root cause analysis using Python, SQL, and Microsoft Azure infrastructure. An efficiency-driven professional who excels at automating manual operational workflows, optimizing platform uptime, and orchestrating multi-team technical integrations to ensure strict compliance and zero downtime.

Senior Product Owner/Business AnalystBusiness Analyst/Scum MasterBusiness AnalystIT Auditor/Business Analyst
SoftramsEmagine ITApex Systems (SAIC)KPMG LLP
University of Maryland University College (UMUC)Bowie State University (BSU)
Elkridge, MD

Dynamic and versatile professional with a comprehensive background in business analysis, product ownership, and Agile project management. Proven expertise in translating stakeholder needs into actionable requirements, user stories, and product roadmaps. Skilled in leading Agile practices and ceremonies, ensuring project success and stakeholder satisfaction. Certified Scrum Master (CSM) with a track record of fostering collaboration and driving continuous improvement within cross-functional teams. Seeking to leverage extensive experience and leadership skills in a challenging role that combines business analysis, product ownership, and Scrum Master responsibilities.

TOP SKILLS

RallyService now (snow)4i (innovation)Atlassian- jira/confluenceAzure devops (ado)
Senior Business AnalystHR Analyst IHR ProfessionalAdministrative Assistant Intern
Department Regional AACCDepartment Employee Data ManagementNADepartment Information Integration
Samuel Merritt UniversityCalifornia State University - East Bay
Brentwood, CA

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

TOP SKILLS

Nursing skills care plan administrationIv therapy administrationIv catheterizationFoley catheter insertion and removalNaso-gastric tube insertion and removal
Technical AnalystAssoc Tech Support AnalystSupport AnalystTest EngineerTechnicianAccount ManagerOffice Assistant
7-11 Convenience StoresUnitedHealth GroupInterstate BatteriesGood AutomationUniversity of North TexasGIA & AssociatesFarmers Insurance - Brian Rushing Agency
Capella UniversityUniversity of North Texas
Irving, TX

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Initiative-taking employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional people skills. Adept at working effectively unsupervised, quickly mastering new skills, and leveraging technical expertise in various environments. Proven track record in technical support, system administration, and database management.

TOP SKILLS

Solid understanding of computers, computer systems, and peripherals.Extensive experience with microsoft office suite (ms word, ms outlook, ms excel).Background in computer technician roles, with a strong focus on hardware and software troubleshooting.Strong analytical, organizational, problem-solving, and communication skills, both oral and written.Detail-oriented, self-motivated individual capable of collaborating closely with product owners, developers, and business users.
Sr. IT Technical Analyst / Technical Lead (QA / UAT)Sr. Software Test EngineerSoftware QA-Validation System Analyst / ComplianceSr. Business Systems Analyst / Sr. User Acceptance Test Analyst (UAT)Data Analyst & Validation Engineer IIDesign Validation Engineer
VERIZON CONNECT ~ (Tech Mahindra Americas)PROMETHEUS LABORATORIESCLINAPPS, INC. (BRACKET GLOBAL)KAISER PERMANENTEILLUMINA, INC.HOSPIRA, INC.
Chapman University
San Diego, CA

Self-motivated, results-driven software professional with over 15 years diverse experience, seeking full time remote opportunity with a stable, leading-edge and growing organization as a Senior QA/UAT Test Lead. Detail-oriented team player with a strong work ethic, passion for delivering high quality products, and adept at learning new technologies. Proven ability to multitask, prioritize, deliver projects to completion, and a quick learner with excellent interpersonal skills who thrives in dynamic fast-paced agile/scrum environments.

TOP SKILLS

SharepointDoorsAgile plmConfluenceMs office suite
Technical Support Trainer / Implementation SpecialistTechnical Support SpecialistSupport SpecialistCustomer Service Administrator
Myomo, Inc.IntuvieICU Medical
Labouré College
Brockton, MA

Accomplished Technical Support Trainer with expertise in client onboarding and implementation at Myomo, Inc. Enhanced team efficiency by 20% through strategic process improvements. Proficient in data analysis and stakeholder communication, recognized for fostering collaboration across departments and driving customer success in healthcare SaaS environments.

TOP SKILLS

Customer success and retentionClient onboarding and implementationWorkflow optimizationData reporting and analysisHealthcare saas support
Branch Product Support Representative SeniorBusiness Office Associate (Part-time)Patient Access SpecialistPatient Access Representative II, PRNPharmacy Technician
Wells FargoCarMaxAmerisourceBergenPiedmont Medical CenterCVS Pharmacy
Winthrop UniversityFairfield central high

Energetic candidate with over four years' work in resolving complex customer inquiries. Enthusiastic about building sustainable customer relationships, driving brand loyalty, and increasing customer engagement. Organized and dependable, with successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

TOP SKILLS

Call center technical supportMaintenance requestsConsultative sales approachClient relationshipsDelivering technical support
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