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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior FIU AnalystCustomer Support Specialist
Pathward, N.A.Wells Fargo, N.A.
Quezon City Polytechnic University
Sioux Falls

Results-driven Senior FIU Analyst with expertise in transaction monitoring, data analysis, and regulatory compliance. Proven track record in conducting thorough investigations and enhancing AML policies.

TOP SKILLS

Transaction monitoringFraud investigationData analysisRegulatory complianceReport writing
Technical Support AnalystBilling Systems AnalystAdministrative Assistant/ Customer ServiceNA
I3 VerticalsFrontier CommunicationsN Glantz & SonTwlight Travel
Florida Tech
Sanford

Dynamic Technical Support Analyst with expertise in Oracle CC&B and C2M at I3 Verticals. Proven ability in defect management and UI/UX testing, enhancing user experience. Exceptional problem-solving and communication skills, successfully leading projects and collaborating with teams to deliver high-quality solutions ahead of deadlines.

TOP SKILLS

TeamworkOutstanding interpersonal and communication skills, revenue analysis, highly skilled in microsoft productsData entrySql, razor, excel, microsoft, jiraKnowledge in using dpi production and test, crm, salesforce, and docusign
Escalation Specialist Senior Customer Support
COMC.com
Edmonds Community College
Bothell, Washington

Dynamic Escalation Specialist with a proven track record at COMC.com, adept at driving customer satisfaction through effective complaint handling and strategic process improvements. Skilled in analyzing service metrics to forecast risks and enhance client retention, while fostering strong relationships across departments to achieve organizational goals.

TOP SKILLS

Complaint handlingDe-escalation techniquesAssertivenessGoal setting and achievementClient retention strategies
Technical Support EngineerIT SpecialistHelp Desk AnalystDesktop Support ContractorHelp Desk ContractorHelp Desk Technician
Consolidated Court Automation Programs (CCAP)Diamond AssetsNational UniversityAbbVieLake County Health DepartmentZion Benton Township High School
National UniversityZion Benton Township High School
Beloit

Experienced Information Technology Professional with a decade of expertise in user account administration and technical support in corporate and government environments. Proficient in VPN configuration, network troubleshooting, and Microsoft 365 administration, ensuring seamless end-user experiences. Strong track record in managing incidents and implementing robust cybersecurity protocols for large-scale organizations.

TOP SKILLS

Itil methodologiesMicrosoft 365 management skillsActive directory administrationTicketing system knowledgeMobile device management
Senior Research Assistant/ Data AnalystConsultant Data AnalystStudent AssistantGeneral Duty Medical OfficerGeneral DentistJunior Dentist
University of Missouri, Kansas CityUniversity of Missouri, Kansas City (CEI)UMKC International Student Affairs OfficeGGH, Kakinada, IndiaSharadha Dental ClinicGITAM Dental College - Intern
University of Missouri, Kansas City (UMKC)Dr. N.T.R University of Health Sciences
Kansas City, MO

Resourceful Senior Research Assistant offering 2.5 years of experience managing various aspects of research projects in quality improvement studies in healthcare in the state of Missouri from funding and development to data collection and reporting. Trains, mentors, and manages teams of junior research assistants in study activities. I am a graduate student with a master’s in biomedical informatics (Biostatistics) with a Clinical Research Emphasis at UMKC School of Medicine and a bachelor's degree in Dentistry. My master’s degree helped me gain knowledge in Biostatistics, Genomics, Epidemiology, Clinical Trials, and Clinical research methodology. I am looking for an opportunity to utilize my skills, knowledge, and experience. Curious and intuitive with specialized knowledge and interest in Dentistry. Experience includes seven years in dental settings, laboratories, clinical work, and rotations.

TOP SKILLS

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Senior Compliance AnalystFranchise OwnerCreative Packaging Project ManagerCreative Services ManagerSmall Business ConsultantDirector of LicensingCreative Traffic Manager
USPAGLSnapHoussSouthern TelecomRoss Stores, Inc.Deluxe CorporationJordache EnterprisesCoty, Inc.
St. John's University
Boca Raton

Previously worked as a Senior Compliance Analyst at USPAGL (U.S. Polo Association), WPB, Florida, where I supported our global apparel product compliance program, specializing in intellectual property (with emphasis on trademark usage) and related branding matters, including licensing, internet and advertising, marketing and social media, product and packaging regulatory reviews, enforcement of brand DNA and litigation support. Known for meticulous attention to detail and strong commitment to maintaining ethical standards.

TOP SKILLS

Microsoft suite and outlookSharepointAdobe acrobat pro dcWorking knowledge of adobe photoshopDigital asset management systems
IT Technical Support Specialist
Toprx
Tennessee College of Applied Technology - Covington
Memphis, TN

Highly productive IT Technical Support Specialist with expertise in network troubleshooting, software installation, and cybersecurity measures. A solution-focused professional who excels in problem-solving, time management, and communication to ensure smooth technological operations and user satisfaction.

TOP SKILLS

Network administrationAdvanced troubleshootingApplication supportVoip systemsSecurity protocols
Senior Logistic AnalystOperations Coordinator / Site ManagerAircraft Load PlannerAir Transportation / Cargo SpecialistConstruction Foreman
Mantech EuropeDAV-ForceUnited States Air ForceALPHA Construction
FT. LeeClifton High School
Clifton

Results-driven logistics professional adept at coordinating multifaceted transportation projects across government and commercial sectors. Proven track record in implementing innovative logistics strategies that enhance operational efficiency and ensure compliance with international regulations, while consistently delivering on customer expectations.

TOP SKILLS

Global combat support system-army (gcss-a)Global air transportation execution system (gates)Integrated development environment/global transportation network convergence (igc) system trainingInventory tracking and managementMaterials management
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