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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Technical Support Technician /Desktop asset teamHome Health AideSales Floor Associate
Tufts Health PlanYouville HouseHome Goods
Waltham, MA

Time management, customer service, conflict resolution, ability to work independently or in a team and excellent interpersonal skills

TOP SKILLS

Information technology: install or swap: network card, memory, printer, wireless keyboard, mouse, external and internal hard drive, optical drive, video adapter, cpu, power supply, usb drives, sata drives, monitors, heat sink and fanProfessional communication: formal training in teamwork, email etiquette, time management, business communication, oral presentations, customer service, and conflict resolution, ability to work independentlyTechnical: proficient in ms office 2016 (excel, word, powerpoint, outlook)Additional languages: i have written and verbal fluency in luganda
Lead Data Analyst(Senior Manager)Senior Tech Data AnalystResearch Assistant
EXL ServiceBank of New York Mellon TechnologiesScience of Science and Computational Discovery Lab, Syracuse University
Syracuse UniversityIndian Institute of Technology

Accomplished Lead Data Analyst with 7 years of experience in developing scalable data-driven solutions from structured and unstructured data sources. Demonstrated expertise in predictive data models and algorithms, specializing in multivariate analysis and extracting valuable insights from complex datasets. Currently leading a team of Data Scientists/Analysts working, planning and analyzing marketing campaign, building machine learning models, challenger models for model validation, and forecast analysis

TOP SKILLS

Technologies: machine learning, nlp, computer vision, big data(hive, hadoop)Programming languages: python, r, sql, bigqueryAnalytical tools: power bi, tableau, microsoft excel, open refineCloud and devops tools: aws, docker, git, google cloud platform (gcp), jira, kubernetes, microsoft azure
Support Analyst InternAssistant teacherHostess
Analyst Client TeamKid Central CNYThe Cheesecake Factory
Onondaga College
Riverview, FL

Developed skills in fast-paced support environment, excelling in problem-solving and technical troubleshooting. Demonstrates strong analytical abilities and effective communication, ensuring efficient resolution of complex issues. Seeking to leverage these transferrable skills in new and challenging field.

TOP SKILLS

Application supportSupport ticketing systemsIncident managementItil processes
Technical Support – Level1Lab/Sales TechnicianDesktop Technician - Level IIDesktop Support Coordinator - Level1
Vibrant Emotional Health4THBINDumas ConsultingMultilink Therapy Group
Per ScholasKingsborough Community College
Brooklyn

Detail-oriented, organized, and self-motivated IT Support Analyst. Experienced in installing, troubleshooting and supporting network connections, wireless networks, and operating systems/applications. Well-rounded IT professional with strong customer service, listening and communications skills. Skilled certified IT technician capable of communicating complex technical information in a user-friendly way. Strong problem solver and quick learner capable of managing multiple projects, deadlines and organizational/client goals.

TOP SKILLS

Networking: configure lan/wlan/wan/pan network routers and printers through secure wepx, wpax, and ssid. install workgroups and provide remote desktop assistance. network printer mapping and maintenance, and subnetting.Software: windows os, microsoft365, microsoft entra id, remote desktop and helpdesk management software; google apps; vmware; android os; macos.Programming language: assembly, c++, java, html.Hardware: desktops, laptops, printers, scanners and smartphones. format and partition hard drives. data recovery and imaging.
Senior Sales Support SpecialistRegistered Respiratory Therapist911 Emergency Dispatcher, Police Officer Trainee
EscrowTabProvidence, Adventist Health and Kaiser PermanenteCity of South Lake Tahoe
Napa Valley College
Napa, CA

Driven by a results-focused approach, I leveraged my multitasking abilities and relationship management skills at EscrowTab to enhance customer satisfaction and streamline CRM system usage. My diverse background, including critical roles in healthcare and law enforcement, underscores my capacity to manage complex situations and drive significant improvements in operational efficiency. Offering solid foundation in customer service and administrative support, eager to learn and develop in dynamic sales environment. Brings understanding of CRM systems and sales operations, along with strong organizational and communication skills. Seeking to leverage these transferrable skills to contribute to a new professional challenge.

TOP SKILLS

Relationship managementPipeline managementMultitasking abilitiesOrganizational skills
Diesel Technical Support SpecialistSales RepresentativeMaster Mechanical Technician
ETeam, Inc.MAC ToolsMeade Lexus
ASE
Clinton Township

Adaptable professional with 30+ years of mechanical experience and proven knowledge of leadership, problem solving and workflow prioritization. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Technical troubleshooting and diagnosingAccurate documentationTechnical support and assistanceCustomer service expert
Technical Support ExecutiveCustomer Service ExecutiveTechnical Support Executive
7 Eleven StoreArcoAT&T Mobility
Delhi School of Arts
Bellflower, CA

MANSI CHHABRA 5625213010 Mansichhabra176@gmail.com

TOP SKILLS

Great customer service with all solutionsGreat technical solutions for the customersGreat effort for customers to find solutionGood technical skills in troubleshooting and technical inquries
Senior Analyst, ReturnsCollegiate/High School Program SalesAnalyst, ReturnsCustomer Service RepresentativeGolf Sales Associate
Cobra Puma GolfDick's Sporting Goods
Willamette University
Oceanside, CA

Accomplished Senior Analyst with a proven track record at Cobra Puma Golf, enhancing departmental efficiency by updating SOPs and leading warehouse testing operations. Skilled in data analysis and communication, I have significantly contributed to sales growth and streamlined return processes. Expert in research analysis and adept at fostering team development, I consistently deliver results beyond expectations.

TOP SKILLS

Research analysisData analysisCommunicationReport management
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