Hire Top Senior Technical Support Analyst

Priyanka Ponduri

Self-motivated, customer-focused, and highly organized professional with 8+ years of combined IT and HR experience, supported by a Master’s in Computer Science. Proven expertise in full-cycle HR operations, payroll, SOP development, compliance, and employee service delivery. Strong hands-on background in HR technology with deep practical experience in Workday across global organizations. Skilled in Workday HCM, Payroll, Absence Management, Time Tracking, Compensation, Benefits, Talent & Performance, Recruiting, Reporting, and Integrations. Experienced in leading and delivering Workday implementations, configuration, reporting, and analytics projects with a focus on data integrity, user experience, and operational efficiency. Adept at developing metrics and monitoring integrations to ensure accuracy and continuous system improvement. Highly collaborative partner to system architects, software engineers, and IT leadership, ensuring technology solutions align with strategic business objectives and support scalable HR operations.

CHRISTOPHER COLLINS

Results-driven technical support professional with extensive experience supporting cloud-native environments, SaaS security tools, and compliance frameworks. Proven success in troubleshooting complex technical issues, driving root-cause analysis, and collaborating cross-functionally to improve product performance and customer outcomes. Passionate about helping customers meet security and compliance goals through proactive support and clear communication.

Sakshi Rahate

Results-driven Technical Recruiter with over 7 years of experience in full-cycle recruitment, specializing in building technical teams from the ground up. Skilled in sourcing candidates, coordinating interviews, collaborating with hiring managers, and improving recruitment processes for both technical and non-technical roles. Strong focus on delivering an excellent candidate experience and fostering team collaboration. Seeking opportunities to learn and grow professionally.

RODERICK MIDDLEBROOK

Experienced IT professional with expertise in systems analysis, SQL database management, software troubleshooting, and end-user support. Proficient in a wide range of IT tools and technologies, including SQL Server, Microsoft Office Suite, PowerShell, and various healthcare IT applications. Strong communicator with a proven ability to resolve complex technical issues, provide excellent customer service, and collaborate in fast-paced environments.

Manimegalai Natarajan

Having 6+years of experience in IT with 2+years of experience in Netsuite Admin and analyst. Responsible for working on Netsuite Administration and Support. Worked on BI Reporting and ETL tools like Power BI. Used API calls to integrate with 3rd partly vendor solutions.

Shelly Phillips

Seasoned Service Manager bringing 10.5 years of Management and Leadership experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

Bela Mandora Ghanshyam

12+ years of experience as an IT Professional having extensive experience in managing Scientific Applications, ELN administration, SAS/SQL coding, Python development and project management. Have strong critical thinking and analytical skills and enjoy improving existing workflows and processes to enhance user experience.

Laura Hill

Creative 3D Artist & Technical Artist specialized in procedural modeling, asset creation, and character/human full-pipeline development. Very passionate about art, science, and learning. Thrives working collaboratively within multidisciplinary teams, where creativity and ingenuity is encouraged. Research is a passion, and 3D art their medium of choice for expression, and technical experimentation. Excited about the latest in AI, ML, and looks forward to helping bring complex projects to reality.