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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Data Analyst, Product Analytics, ProductData Analyst I, Data Analytics, Ops & AnalyticsData Analytics Intern - Healthcare Analytics
Guideline IncAcurus Solutions Inc
University of FloridaAnna University
Austin, TX

Experienced and results-driven professional with over 5 years of expertise in the realm of Data and Analytics. Recognized for adept problem-solving skills, robust technical abilities, and a proactive approach that emphasizes urgency. Proficient in various facets of analytics, including Growth, Product, and Operations, demonstrating a versatile skill set.

TOP SKILLS

Advanced sqlStatistics, a/b, hypothesis testing, sampling, distributionsProduct analytics : amplitude, segment, pendoGrowth analytics: google analytics, leads,Python - streamlit, scikit learn, pandas
Technical Support Specialist (Remote Employee)Amazon Delivery ExpertHead High School Soccer Coach (boys & Girls)
Ministry BrandsDylan LogisticsClassen SAS
Colorado State GlobalOklahoma City, Oklahoma City UniversityGainesville, North Central Texas College
Aubrey, TX

I am an upcoming Computer Science degree graduate seeking an opportunity to become a Software Engineer. I have gained a strong foundation in software engineering and programming principles through my education at CSU Global. I am a versatile Technical Support Specialist skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

TOP SKILLS

DebuggingTechnical troubleshootingTechnical communicationWeb supportCustomer service
Analyst II - Operations SupportNetwork AnalystSpec II Voice and Data TechTeam Lead
Windstream Enterprise
Mexico High School
Charlotte, NC

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Flexible and adaptableMultitasking abilitiesExcellent communicationTeamwork and collaborationTechsmith camtasia
DESKTOP SUPPORT ENGINEER L2/ DESKTOP ANALYSTVEHICLE MECHANICDESKTOP SUPPORTMEDICAL DEVICE ASSEMBLERHELPDESK SUPPORTCybersecurity Intern
EnsonoWHEEL, United State Army National GuardWORLDWIDE TECHNSERVICESBOSTON SCIENTIFIC CORPTarget CorpNATION ELECTION COMMISSION LIBERIA
Metro State UniversityWestern Governors UniversityQualysInternation Business Management InstituteUNIVERSITY OF LIBERIACyber Brain Academy
Minneapolis, MN

Information Security Specialist passionate about aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security frameworks for cloud-based software. Versed in robust network defense strategies. Used Splunk Nessus McAfee System Active Directory IPS/IDS Pathlock eMASS Netsparker Jenkins AWS Linus/Windows/MAC.

TOP SKILLS

Computer system diagnostics softwareTroubleshooting and diagnosticsCertificationsAntivirus managementTest information interpretation
Support AnalystApplication Support AnalystApplication SupportApplication Support
Delta Systems And SolutionsIPSOS, OTXApplied Materials
Bharathidasan University
Portland, OR

Experienced IT professional with 8+ years of experience in support, maintenance with an earned reputation of delivering mission critical solutions. Experience in Business requirement analysis, support model, testing, documentation and followed SDLC. Excellent experience in building alert and monitoring solutions for application using Splunk, New relic. Hands on experience with AWS using EC2, S3, VPC, SQS, Lambda, Cloud Watch, Api gateway. Knowledge in client-side programming using HTML, Java script, python, JSP, CSS, XML etc. Experience in Agile Methodology and ITIL process. Job responsibilities include Incident & Problem Management, Troubleshooting issues, creating alerts and Dashboards Requirements Gathering, creating engineering tickets, CR review and approval, Unit Testing in staging and prod, Deploying applications, Performance Optimization. Excellent exposure in logistics, service industry. Highly dedicated to produce professional work with highest quality and creativity. Highly Experienced in debugging, troubleshooting issues on web and mobile applications. Ability to work with Cross-Functional teams such as business operations, Architects and Development and testing team etc. Excellent communication and interpersonal skills, capability to quickly learn new technologies and assume any responsibilities.

TOP SKILLS

Technical skillsDatabase: oracle 12/10g/9i, ms sql server, dynamodbReporting tools: newrelic, splunk, cloud watch, signalfxOperating systems: windows 2008/2000/xp, unix, aixIdes: text pad, ms visio, ms excel, wasd 5.0 and rad 6.0
Technical Product Liaison / Senior DeveloperUI Developer / Feature Discovery
Spirit AirlinesRealsoft Technologies, LLC
Wilmington UniversityGovernment Engineering College
Hollywood, FL

Business-focused technologist combining product lifecycle ownership with hands-on front-end and cloud delivery. Core strengths include Angular, RxJS/NgRx, Azure, GraphQL, CI/CD, and AI agent orchestration, plus early-stage feasibility review and design-risk spotting. Supports high-traffic product work with scalable architecture, quality automation, and accessible user experiences.

TOP SKILLS

Technical product liaisonProduct lifecycle managementAgile leadershipAi & engineering: prompt engineering (anthropic), ai agent orchestration, angular (17/18), rxjs/ngrx, typescript, signals, react js.Ci/cd pipelines
IT Technical Support InternTraineeManufacturing Production OperatorProduction Associate
StanfordNACargill SaltTesla
Robertson High Continuation
San Francisco, CA

Greetings, I'm Jermiah Tatakamotonga. I have a knack for finding the silver lining in challenging situations. Toxic work environments? Not my thing. I'm all about boosting team spirits and morale. My comfort zone lies in hands-on roles, where I give nothing less than my best. I've tackled challenges posed by difficult colleagues. My approach to fixing things is slow and steady– helping them see the brighter side and cultivating gratitude. Now, I'm venturing into the tech world, eager to offer a fresh perspective. I'm looking for a team where I can contribute and create a positive impact. Best regards, Jermiah Tatakamotonga

TOP SKILLS

Microsoft officeService nowEquipment troubleshootingEquipment setupMachinery operation
Senior GIS AnalystGeographic Information Systems TechnicianGeographic Information System SpecialistGeographic Information Systems AnalystSenior Capstone ProjectGeographic Information System InternData AnalystGIS Fundamentals Workshop SeriesBookkeeper
Aiken County GovernmentPike EngineeringRepublic ServicesHexagon US FederalSamford UniversityClemson UniversityCornell Dubilier ElectronicsCaneel Services, LLC
Samford University
Aiken, United States

Experienced in various roles within Aiken County government, proficient in maintaining and updating diverse maps, including those for emergency services and land use. Currently expanding knowledge of back-end data management systems and playing a key role in transitioning from ArcMap to ArcPro. Skilled in mapping land changes and editing layers to reflect modern surveys. Gathered, formatted, and analyzed data during internships at Cornell Dublier, Clemson University, and as a contractor for Hexagon Federal. Optimized routes using ESRI products for Republic Services. Contributed to the creation of maps at Pike Engineering that provided valuable insights into potential electrical infrastructure projects. Graduated from Samford with a major in Geography and a concentration in Geographic Information Systems, well-equipped to excel in the field.

TOP SKILLS

Data managementArcmapGis applicationsArcgis suite proficiencyGps data collection
People search illustration
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