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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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IT Technical SupportNetwork Support EngineerCable TechnicianFiber Optic Technician
Data CreditSupreme Electoral CourtComcastConexa
University APECInstitute Technological of Santo Domingo (INTEC)CompTIA Cybersecurity Analyst Current Student
Orlando, Florida

A system engineer with hands-one experience in all levels of testing, including performance,functional, integration, system, and user acceptance. Trusted Network Security Engineer with more 4 years protecting companies against bad actors who disrupt business operations. Contribute with my knowledge in the organization and application in the area of Information Security and Cybersecurity, whose main functions are to ensure that the organization's strategies are aligned with information technologies

TOP SKILLS

WiresharkNessusKali linuxMetasploitVirtual private networks
Senior Web Support Analyst, E-Commerce Web OperationsSenior Analyst, Cargo Technology and Revenue ManagementMaterial ControllerOn-Call ManagerBusiness Analyst – Air/Sea and Hotel
U.S. AirwaysRoyal Caribbean & Celebrity Cruise Lines
UNIVERSITY OF NORTH DAKOTA
Sharpsburg, GA

Experienced and results-oriented Airline Industry Analyst Skilled at managing process improvement. Deeply invested in creating and documenting policy and procedures in order to establish consistency and compliance. Experienced in start-up operations, and implementing processes to accomplish deliverables. Meticulous attention to detail. A proven leader with the ability to work across functional lines to deliver cost effective, practical solutions.

TOP SKILLS

Revenue managementAttention to detailProcess improvementCargo managementProject management
CS Technical Specialist/ Work Force Analyst HybridCustomer Success Technical SpecialistCustomer Engagement Specialist
Quartz
Northern Ozaukee School District
Portage, WI

Organized Scheduler with 10 years of experience in client and staff communication, project implementation, facilitation and completion. Adept at increasing productivity and overall workflows through effective communication and leadership skills. Fantastic problem-solver with dedication to efficient data collection and optimized work flows.

TOP SKILLS

Proficient in xcelInterdepartmental contactProject planningPerformance optimizationTechnical support knowledge
Senior Data AnalystSenior Customer Strategy AnalystSenior Strategy AnalystCollection Strategy AnalystBusiness AnalystJunior Business Analyst
Cyanicsoft IncCrown Casino & ResortsIllionComp ClinicSPICloudSys
Deakin University

Senior Data Analyst with over 7 years of experience in technology, finance, and gaming industries. Expertise in managing data analytics, business intelligence, strategy planning and execution, and team management. Skilled in SQL, Python, R, Power BI, and Tableau with a strong understanding of statistical analysis and data modeling techniques. Proven track record of leveraging data-driven insights to improve operational efficiency, increase revenue, and reduce costs. Skilled in developing dashboards, reports, and presentations for executive-level audiences to drive strategic decision-making. Experienced in working with cloud platforms like Amazon, Google, and Adobe Analytics. Adept in managing stakeholders and customers, analyzing customer behavior and trends, and providing solutions to drive business growth.

TOP SKILLS

Data visualization: power bi, advanced excel, tableau, cognos.Data analysis: sas enterprise guide, rstudio, sql, google could platform, big query, salesforceData modelling: sas enterprise miner, rstudio, spss modeler, rapid miner.Data management: gcp, sas, aws, microsoft, snowflake.Databases: oracle, mysql, adobe analytics
Technical Customer Service Support AgentStock Associate
FoundeverWalmart
Westosha Central High School
Morristown, TN

I am skilled handling tough jobs, keeping pace with workloads others would struggle to maintain, and most importantly, being able to pick up many forms of work very quickly. After brief training periods, I am able to understand the needs of the workload, and still keep up with other experienced workers.

TOP SKILLS

Crm navigationTicket managementCall handlingAccount researchTeam collaboration
Senior Automation Systems AnalystArea Manager IIDepartment Manager
Hello FreshLowes Home Improvment
Springfield Garden High SchoolUniversity of Dallas
Dallas

Senior Automation Systems Analyst with hands-on experience supporting AutoStore robotics and warehouse management systems in a fast-paced distribution center. Skilled in root cause analysis, system configuration validation, and SQL-based production data analysis.

TOP SKILLS

Autostore asrsWarehouse management systems (wms)Order routing & wave processingAutomation troubleshootingRoot cause analysis
OPENSHIFT TECHNICAL SUPPORT ENGINEERLINUX SYSTEMS ENGINEERCLIENT SYSTEMS SUPPORT ROLES
Red HatNoblis ESIU.S. Air National Guard / Gwinnett Technical College
Western Governors University
Atlanta, GA

Customer-focused OpenShift engineer with 8+ years of experience supporting enterprise, government, and mission-critical environments across IT support, platform engineering, and infrastructure operations. Proven ability to act as a trusted technical advisor, proactively prevent incidents, and advocate for customers across engineering and cross-functional teams. Expertise in Red Hat OpenShift, Linux systems, and compliance-driven environments. Maintains active Public Trust and TS/SCI eligibility.

TOP SKILLS

Red hat openshift platform operationsCustomer advocacyProactive risk identification & incident preventionEnterprise linux administration (rhel)Kubernetes & openshift troubleshooting
AML/Senior Fraud Analyst IIClaims AdjusterAssociate Banker
Bank of AmericaUSAA InsuranceJP Morgan Chase Bank
Georgia State UniversityWestover Comprehensive High School

As a highly skilled Anti-Money Laundering (AML) and Fraud Investigator with over three years of experience in financial crime prevention, risk assessment, and regulatory compliance, I have a proven ability to detect, investigate, and mitigate financial risks. My expertise includes implementing robust AML systems, conducting in-depth financial crime investigations, and ensuring compliance with industry regulations and policies. I possess strong analytical skills in assessing consumer data, identifying suspicious activity, and determining appropriate levels of due diligence for various account types. Dedicated to staying ahead of emerging financial crime trends and regulatory updates, I am committed to safeguarding financial institutions from fraudulent activities while maintaining the highest standards of compliance and ethical responsibility.

TOP SKILLS

BankingAccounts receivable/payableRisk/compliance analystCustomer serviceAnti-fraud systems
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