Hire Top Senior Technical Support Analyst

Evelyn Hassan

IT Governance, Risk, and Compliance (GRC) professional with over six years of experience in risk analysis and compliance operations. Expertise in IT audit frameworks such as NIST 800-53 and SOC 2, with a proven track record in developing System Security Plans and conducting risk evaluations. Skilled in managing cybersecurity risks and implementing compliance programs, leading cross-functional teams to meet strategic goals. Knowledgeable in regulatory standards including GDPR, HIPAA, ISO 27001, and PCI-DSS, with strong analytical and problem-solving abilities.

Michael Aldrich

I have a strong commitment to continuous self-improvement, always looking for opportunities to expand my skillset and adapt to the changing landscape of my field. When I encounter knowledge gaps, I quickly find the information I need through thorough database searches and by collaborating with colleagues. I hold myself to high standards, consistently delivering work that exceeds expectations and makes me a valuable asset to any team or project.

Daniel Adewetan

Accomplished Technical Support Specialist with over one year of experience delivering comprehensive assistance to PC and Mac users. Proficient in utilizing ticketing systems and resolving technical issues via remote tools. Skilled in scripting languages such as PowerShell and VBScript, and knowledgeable in object-oriented programming concepts. Committed to delivering exceptional customer service and maintaining professionalism in high-pressure environments. Eager to leverage my technical acumen, customer service skills, and passion for information technology to contribute to organizational success in a remote internship role.

Amanda Brady

Dynamic and results-driven learning strategist with a passion for crafting and implementing impactful learning strategies tailored to meet evolving organizational and client demands. Proven track record of adeptly collaborating with stakeholders and cross-functional teams to identify and address unique learning requirements. Armed with a robust skill set in strategy development, operational efficiency, expertise in Learning Management Systems (LMS), digital credentialing, and gamified learning poised to drive tangible growth and innovation in any forward-thinking organization.

Megan Oliveira

Dynamic team leader with a robust sales background and a focus on motivating teams to achieve business goals. Expertise in training and problem-solving, effectively managing both routine and complex tasks. Proven track record in launching and operating successful projects, events, enhancing customer loyalty, and driving sales performance. Experienced in developing strategic initiatives that support branding and driving sales.

Richard Dantzler

A multinational expert in all-source intelligence operations with 10 years of experience leading the delivery of commercial intelligence solutions ranging from 24/7 social media monitoring, content moderation, real-time alerting and strategic reporting insights to globally dispersed Fortune 500 companies and U.S. military stakeholders. My technical expertise as an intelligence practitioner spans across the Threat, Trust & Safety (TT&S), Corporate Risk and Brand Reputation, and Pharmacovigilance mission verticals. My foundational knowledge lies in supporting the advancement of U.S. military interests and the defense of key infrastructure from homeland and cybersecurity threats. I possesses strong public and interpersonal communication skills, and I strive to lead and serve with respect, confidence and integrity.

Luqui Canales

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Dayna Davis

Dedicated and results-driven professional with a robust background in technical support and leadership roles. As the Technical Support Supervisor-Interim NOC Manager at SmartChoice Communications, adeptly led a team of engineers, overseeing daily operations, implementing key metrics, and ensuring accountability for success. Proven proficiency in Microsoft Programs and rapid typing skills (81 WPM) for efficient medical record management. Demonstrates meticulous attention to detail, organizational skills, and strong problem-solving abilities. Experienced in delivering compassionate patient care as a PCA at Mercy 6D Neurological. Currently pursuing further education at Southwest Baptist University. Known for a proactive and optimistic approach, collaborative teamwork, and adaptability in fast-paced healthcare settings.