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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Support AnalystTechnical Support AnalystTechnical Support Team LeadTechnical Support Team Lead
SmarterDxListen360WaystarFirst Data
Atlanta, GA

Dynamic Technical Support Analyst with strong experience leading teams, resolving complex escalations, optimizing workflows, and collaborating across Product and Engineering to improve operations. Known for analytical problem-solving, technical troubleshooting, and a customer-focused approach. Skilled in driving process improvements, mentoring team members, and elevating service quality. Seeking a role that leverages leadership and technical expertise to support organizational growth and customer success.

TOP SKILLS

Crm/support: zendesk, jira, salesforce, servicenowTechnical knowledge: saas, apis, ehr/hospital systems, pos/atm hardwareDiagnostics: sftp, log review, remote toolsReporting: excel, google sheets, kpi dashboards
Senior Business AnalystReinsurance Data Analyst
JPMorgan ChaseMunich Re America
University of PittsburghChongqing UniversityUniversity of California, Los Angeles
Jersey City, NJ

Dynamic Senior Business Analyst with extensive experience at JPMorgan Chase, driving successful AWS datalake migrations and automating reporting processes. Proven expertise in SQL and project management, enhancing data integration efficiency. Adept at leading cross-functional teams and delivering impactful solutions, consistently achieving significant operational improvements.

TOP SKILLS

Project managementData science & analyticsProgramming - proficient in python, r, and javaData integration & management
Quality Engineering Senior AnalystAssociate
AccentureCognizant Technology Solutions
Anna University
TX

Functional Tester with 6.9 years of experience in software quality assurance, specializing in Functional Testing, Integration Testing, End-to-end product testing and management across multiple platforms. Proficient in both manual and automation testing, with a proven track record of achieving high defect detection rates and minimizing defect rejection rates. Skilled in various testing tools, programming languages, and project management methodologies.

TOP SKILLS

Automation test tools: selenium, toscaProgramming languages: javaTest management tools: quality center (hp alm), jira, azure devopsDatabase: oracle db
Technical Support SpecialistConstruction Surveillance TechnicianCustomer Service and Information Technology OfficerIntelligence Operations / CollectionsCustomer Service and Information Technology OfficerSecurity Monitor
Company ProprietaryPAECornerstone DefenseJadwell Inc.
African American Media Incubator Training School
Fredericksburg, VA

Experienced professional seeking full-time position to utilize strong interpersonal skills, excellent time management abilities, and problem-solving expertise.

TOP SKILLS

Customer supportCustomer experience managementSystem provisioningScripting languages
Technical Support EngineerSystem EngineerAssistant System EngineerAssistant System Engineer - Trainee
TATA Consultancy Service Pvt. Ltd.
ORIENTAL INSTITUTE OF SCIENCE AND TECHNOLOGY
Irvine, Usa

Experienced in automotive with a background in In-Vehicle Infotainment (IVI). 5+ years of exposure to In-Vehicle Infotainment System Testing & Development including Hardware & Software Integration, Diagnosis & Debugging. Acquainted with Vehicle testing (Static & Dynamic) benchmarking and target setting for vehicle attributes. Specialized in effective and rapid resolution with new hardware integration withcross-functional collaboration.

TOP SKILLS

Data acquisition & analysis - vector canape, canoe, cantp, canalyzer, matlab/simulink.Software - capl, m-script, sql, python, cOffice & plm - excel, powerpoint, wordTools- jira, trace32, reactis, matlab,vector canoe
Management Consultant Senior AnalystArmor Officer
AccentureUS Army
Virginia Tech
Cinnaminson, NJ

Driven and motivated to continue service to the United States in a non conventional capacity leveraging skills developed in the military and civilian work force. Consistent and self-accountable professional looking to find my way back into public service and give back to the country that has given me so much.

TOP SKILLS

Business planningRelationship managementResource utilizationStrategy development
TSMD - Senior Manufacturing Support OperatorOnline Grocery AssociateCook
Tosoh SMDWalmartDairy Queen Grill & Chill
Groveport Madison High SchoolEastland Fairfield Career And Technical Schools
Columbus, OH

Hardworking with strong organizational skills eager to secure entry-level Machinist position. Dependable candidate successful at managing multiple priorities with a positive attitude. Eager to learn more in my field of work and even outside of it.

TOP SKILLS

Work well under pressureWork well in groupsCan multi task wellGood hand eye coordination
Technical SupportByte Support SpecialistAssistant Manager
Velocity ManagementDentsply SironaAdvanced Management Group Nevada LLC
Long Beach City CollegeNarbonne High School
Utah 84043, Usa

Customer Support and Technical Service professional with 8+ years of experience delivering high-quality client support in fast-paced environments. Proven track record achieving 98% customer satisfaction while resolving complex technical issues and improving operational efficiency. Skilled in CRM systems, escalation management, staff training, and cross-functional collaboration. Recognized for strengthening customer relationships, reducing downtime, and mentoring teams to deliver exceptional service.

TOP SKILLS

Customer support & successtechnical troubleshootingcrm systems (salesforce / zendesk / similar)client relationship managementissue escalation managementcustomer retention strategiesLeadership & operationsteam coaching & trainingprocess improvementhigh-volume call managementcross-team collaborationAdministrative & supportcalendar managementcontract & membership servicesattention to detailvirtual support platforms
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