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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Security AnalystIncident Response AnalystAssociate Threat AnalystSecurity Analyst-Virtual Security Operations CenterSecurity ConsultantSecurity Analyst- Global Security Operation Center
Sunbelt RentalsMcKinsey & CompanyZerofoxUberInfosysIBM
Jawaharlal Nehru Technological University
Charlotte, United States

Experienced cybersecurity professional with over 8 years in Security Operations, focusing on incident detection and response, external threat monitoring, phishing analysis, and identity breach investigations. Proficient in triaging alerts, conducting log analysis across email, endpoint, network, and responding to threats in real time. Strong understanding of threat intelligence enrichment, risk-based prioritization, and working across teams. Proven ability to operate in 24/7 SOC environments, reduce false positives, and contribute to the development of playbooks, incident workflows, and post-incident documentation.

TOP SKILLS

Security operations & monitoring: incident response, threat hunting, alert triage, log analysis, root cause analysis, false positive reductionThreat intelligence & analysis: ioc investigation, phishing & malware analysis, external threat monitoring, identity breach detection, digital risk protectionSecurity tools & platforms: splunk, crowdstrike, microsoft defender, qradar, proofpoint, upguard, zerofox, zscaler, varonis, joe sandbox, any.run, servicenow, jiraEmail & endpoint security: email threat analysis, phishing takedown, endpoint forensics, web proxy analysis, whitelisting & policy enforcementCloud & network awareness: dns/proxy log analysis, azure,aws cloudtrail, cloudlock, g-suite security, firewall & network traffic review
Quality Support Analyst (QSA)Content ModeratorSecurity OfficerSecurity OfficerSales Associate
AccentureSynergy security solutionsMCR SecurityT.K. Maxx Ireland
Rathmines CollegeDrimnagh Castle Secondary School
Drimnagh, Ireland

Detail-oriented and target-driven Quality Support Analyst with experience in content moderation and quality assurance at Accenture. Strong background in Networks and Software Systems, with expertise in data analysis, system troubleshooting, and policy enforcement. Proven ability to ensure compliance with platform guidelines, conduct quality audits, and provide constructive feedback to enhance moderation accuracy. Skilled in Microsoft Office Suite, report generation, and performance tracking. Excellent communication skills, thought leadership, and problem-solving abilities, with a self-motivated and well-organized approach to maintaining high-quality standards.

TOP SKILLS

Thought leadership – ability to analyze trends, provide insights, and improve moderation policies.Excellent communication skills – clear and professional communication in feedback, coaching, and reporting.Well-organized – efficient in handling audits, reports, and maintaining quality standards.Target-driven & self-motivated – meeting kpis and maintaining high accuracy in moderation and quality checks.Good knowledge of microsoft office suite – proficient in excel for tracking metrics, powerpoint for reports, and outlook for communication.
Senior Software Development Analyst
Accenture
GITAM University
Bangalore, KA

Critical thinking as analyst with proven success at driving software projects to meet business and user needs. Integrates technical and programming expertise with broad understanding of requirements. Works under pressure and communicates concisely and clearly with customers, developers and management.

TOP SKILLS

Api developmentApplication supportPerformance optimizationRequirements gatheringAdaptability
QC Lab Support / QC Analyst IIntern / Naturalist / Cabin Leader Coordinator
LGC, Biosearch TechnologiesMarin County Office Of Education - WCR
University of BremenUniversity of Colorado At Boulder
Petaluma, CA

Reliable Quality Analyst that brings forward a supportive and positive can-do attitude. Developing a STEM career portfolio that fosters sustainable development, conservation planning, and scientific practices. Ability to work efficiently in face-paced and time sensitive environments with strong collaboration and communication skills. Experience studying and working in statistical computer languages, data interpretation, and scientific writing.

TOP SKILLS

Continuous improvementSql understandingData analysisProgram developmentTeam collaboration
Senior AnalystAnalystIntern
Corebridge Real Estate Investors, AIGAIG Investments PlusCoughlin Duffy
Trinity CollegeLondon School of Economics
Brooklyn, New York

Experienced business professional with a successful track record in financial modeling, data analytics, and market research. Proven ability to use technical knowledge to inform business decisions. A creative thinker with the ability to hone in on wit, humor, and culturally relevant media. Passionate in music, art, and literature.

TOP SKILLS

Proficient in financial modeling in excel, and data analytics with 2 years of hands-on experienceStrong communication and interpersonal skills demonstrated through cross collaborative teams and client interactionsAbility to adapt in challenging situations by using time management, organization, and efficiencyCreative thinker and problem solver who thrives in collaborative, passionate environmentsCreative instagram: @whatsinqueue
Senior Customer Support SpecialistCustomer Support SpecialistCustomer Support Representative
CostcoAmazonCVS
Acharya Nagarjuna University
Little Elm, TX

Motivated and customer-centric Customer Support Representative with a proven track record of five years in delivering exceptional service to diverse clientele. Recognized for consistently exceeding customer expectations by resolving complex issues with efficiency and empathy. Adept at leveraging in-depth technical knowledge and communication skills to foster positive relationships and uphold brand reputation. Seeking to leverage my experience and expertise to contribute to a forward-thinking customer support team dedicated to enhancing customer satisfaction and loyalty.

TOP SKILLS

Crm software (e.g., salesforce, zendesk)Issue resolutionTechnical troubleshootingActive listeningTeam leadership and mentoring
IT Support Specialist - SeniorIT Support SpecialistStudent Technician
Forney ISD
Forney High School
Rowlett, TX

Proficient IT Support Specialist with a strong focus on technical documentation, problem-solving, and customer service. Experienced in managing IT resources and inventory to enhance operational efficiency.

TOP SKILLS

Technical documentationCommunicationProblem-solvingInventory management
Technical Support & Industrial Operations AssistanFacility Operations, Instruction & Logistics Super
SONILSIMOSUL
Universidad Deportiva Del Sur
Portland

Sports management professional with experience in physical education, youth development, sports technology, and emerging areas such as e-sports. Experienced in event organization and logistics, including international sporting events such as Youth Games (Angola), ALBA Games (Venezuela), and Africa Cup of Nations. Fluent in Portuguese, highly proficient in English and Spanish. Professional with strong organizational and time-management skills, well-prepared for operational roles. Demonstrates focus on team collaboration, adaptability to changing needs, and results-driven approach. Skilled in process optimization, inventory management, and effective communication, ensuring smooth daily operations. Known for reliability and ability to support team goals efficiently.

TOP SKILLS

CommunicationTeamworkCritical thinkingAdaptability
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