Hire Top Senior Technical Support Analyst

Rodney Terry

I started my career in sales, building strong client relationships and driving revenue growth. I later transitioned into technical finance, where I led process improvements and implemented data-driven solutions. Now, I'm excited to return to sales and apply this unique blend of client-facing experience and analytical insight to drive partner success through strategic growth, operational efficiency, and a customer-first mindset.

Apoorva Badasheshi

Seasoned Technical Support Engineer with 5+ years of experience managing technical services & support operations. Proven success in implementing innovative technical support strategies. Adept at analyzing valuable support requirements while improving productivity & increasing the overall reliability.

Richard Merkle

Dynamic Accounting Professional with 7+ years of experience across Big 4 audit, operational accounting, and technical accounting roles. Specialized in technical accounting, with a focus on complex areas such as revenue recognition, financial instruments, and M&A accounting. Proficient in both SEC and international financial reporting and audit compliance, collaborating cross-functionally with legal and tax teams to ensure compliance with evolving standards. Committed to continuous learning and staying current with U.S. GAAP and IFRS, leveraging a strong operational foundation and Big 4 audit experience.

Colleen M. Bernacki

Highly skilled tax analyst with deep expertise in tax compliance, planning, and reporting. Strong focus on team collaboration and delivering results. Adept at navigating complex tax regulations and providing strategic insights. Reliable, adaptable, and consistent in achieving organizational goals.

Bobbi Helms

Proactive and versatile professional recognized for exceptional problem-solving abilities, strong communication skills, and commitment to quality and compliance. Adept at working effectively unsupervised and quickly mastering new skills.

Lauren Hepting

Experienced customer-oriented professional with strong multi-tasking skills and the ability to efficiently prioritize tasks. With a focus on relationship building, I am defined by a quest for knowledge and growth. I have been able to find unique solutions to unique problems. I'm conditioned to work in fast-paced environments that require on-the-fly decisions and adaptability.

Katie Hicks

Talented Logistics Specialist with a detail-oriented and hardworking approach to keeping an efficient flow. Knowledgeable in supply chain processes. Highly organized and forward-thinking team player.

Fatou Camara

Experienced Customer Service Representative at the Natural History Museum of Utah with over 4 years of experience. Skilled in computer science and troubleshooting, with a strong ability to multitask and provide excellent customer service. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.