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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Senior Support WorkerHealth care assistantCare assistant
Augusta Care LtdJark Care AgencySupporta care Agency
E Learning
Peterborough, Cambridgeshire

Personable Senior Support Worker with extensive experience providing first-class social care. Leading by example to develop high-performing teams, striving for continued quality standards in health, hygiene and dignity. Kind-hearted Senior Support Worker with over 20 years of experience leading compassionate social care teams. Providing ongoing support to service users in promoting their independence and providing person-centred care, maintaining optimum health and hygiene levels at all times.

TOP SKILLS

Dementia care trainingProtecting vulnerable adults trainingEfficient time managementPalliative care experienceRespecting confidentiality
Senior Technical LeadTechnician/Service Rep. 1st ClassMaintenance ManagerMaintenance ManagerCEOService ManagerService Technician
HOLTEC, Power Div. AMDAmazonACTEGA NORTH AMERICAAMERICAN HARVEST BAKING CO.CCA Automation & Calibration LLCAdvanced Scale Company IneIndustrial Weighing Systems
Camden County CollegeCardinal Scale Mfg.Lincoln Tech.
Marlton

Strategic Maintenance Manager with extensive experience in safety management and technical leadership. Expertise in mentoring teams, conducting thorough risk assessments, and enhancing regulatory compliance. Successfully led initiatives that improved operational efficiency and developed innovative solutions for equipment maintenance and safety.

TOP SKILLS

Technical project managementProduct developmentQuality control managementProcess optimizationAutomation systems
Claims Technical Support ManagerClaims Technical Support SupervisorSenior Claim AssistantClaims AssistantClaim AssistantUnderwriting Assistant / Claim Assistant
RSUI-AtlantaRSUIUni-Ter UnderwritingThe Home Insurance Company/Risk Enterprise Management
Point UniversityMercer University
Marietta, GA

To obtain a position in a professional environment where I may utilize my knowledge and experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

TOP SKILLS

Microsoft wordExcelMicrosoft teamsImage rightPowerpoint
Level 2 Technical Support RepresentativeSenior Field Service Representative
Schnieder ElectricMGE/Schneider Electric
Montgomery College
Germantown, MD

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

TOP SKILLS

Diagnostic testingCustomer serviceRemote supportProduct troubleshootingTechnical issues analysis
Technical Support ManagerSubcontract and Procurement ManagerTechnical Support ManagerProcurement ManagerDeputy to General Manager (Product Fleet)Senior Technical Specialist (Product Fleet)Technical Specialist (Product Fleet)Technical Executive (Product Fleet)Customer Service ExecutiveEngineering Assistant
Royal Marine GroupOffshore Construction Specialists Pte LtdSeaChange Maritime (Singapore) Pte LtdTanker Pacific Management (Singapore) Pte LtdSingapore Technologies Assembly Test ServicesSingapore Technologies Marine Ltd
Anglia Ruskin UniversityCurtin University of TechnologySingapore PolytechnicBukit Batok Secondary SchoolTiong Bahru Primary School

As a leader, has the ability to influence the development of people and organization. In doing so, my purpose is to express my curiosity, empathy and authenticity to continuously challenge myself at the best of my abilities to provide clarity of purpose to others in their professional and personal live, and derive satisfaction from seeing others succeed. I seek to be curious, for curiosity is the basis for learning and growth. I will seek to empathize, as empathy is the key in finding value and the basis for self-respect. In all, I will give in my little own way, being as authentic and true to myself. Being part of a forward-looking company that make vital and productive decisions. A result driven, I am hardworking and capable with track records of significantly reducing costs and improving the company processes and corporate purchasing programs. I have a proven ability to ensure that the companies that I have worked for enjoys a competitive edge when compared to their competitors by securing the best quality, price and terms from suppliers. I am able to deliver results against strategic objectives, whilst working within the organizations core values and beliefs. I am now looking for the opportunity to move forward to the next level, one that will make best use of my existing abilities and knowledge and also further my career and professional development.

TOP SKILLS

Technical troubleshootingRemote supportSchedulingProblem-solving abilitiesInterpersonal skills
Help Desk Support AnalystIT AdministratorTechnical Helpdesk AdministratorSenior Network EngineerSenior Network EngineerSenior Network EngineerSenior Network EngineerNetwork EngineerIT Technician Tier 1District Technician
K2 ServicesTakoma WellnessAston TechnologiesMarriott InternationalUnited AirlinesAccentureInfosysPrince Georges County Public School (PGCPS)H&R Block
TESST College of Technology
College Park, MD

Innovative Help Desk Analyst with 10 years' plus experience in prioritizing customer satisfaction while providing technical support. Possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

TOP SKILLS

Network troubleshootingHardware knowledgeRemote supportSystem administrationApplication installations
Senior Lead /Project Support OfficerSole TraderOperations ManagerMaintenance OfficerCarpenter- Site Supervisor
Cushman & Wakefield Facilities Service AustR.E.K Carpentry & MaintenanceEDSRING Property Maintenance Pty Ltd (QLD)South Bank ParklandsEDSRING Property Maintenance Pty Ltd (NSW)
Fairfield High School
Rochedale, Qld

I am currently employed as a Senior Leading Hand with Cushman & Wakefield Facilities Services Australia (C&W). In my role, I am responsible for developing quotations and managing projects that may include multiple technicians, contractors, and suppliers. The scope of work ranges from changing residential door locks to completing full refurbishments of commercial properties. Most recently, I project managed some installation works for Metro North and have developed some familiarity with working with Queensland Health, expectations, and have adhered to stipulated health directives. Part of my role is also to coordinate service delivery by managing a team of technicians of multiple trades, providing advice and support as required, to ensure the completion of scheduled projects. I regularly undertake inspections of premises and provide detailed quotations, work recommendations, and project coordination to completion. Undertaking risk assessments and upholding safe work standards are essential parts of my role. In addition, there are multiple internal processes requiring computer literacy and significant administrative skills to ensure all documentation complies with all required standards (compliance, invoicing, scheduling, and maintaining all relevant records). Prior to this role, I was self-employed for 10 years, running a carpentry and maintenance business. Whilst not formally qualified, I am an experienced carpenter and have extensive knowledge and experience across most building services (residential and commercial), as well as providing quality quotations and successful completion of projects. I do have a Welding certificate and a demonstrated history of working with factory plant equipment. I am well versed in the legislated requirements of the building industry and Workplace Health and Safety (WHS) requirements. I have also completed Asbestos training and keep up to date with industry developments. Throughout my working history, I have demonstrated an ability to engage with clients, contractors, and other stakeholders. I am experienced in working with people of all backgrounds and have a great understanding of vulnerable communities’ specific needs, such as disability or multicultural backgrounds. Whilst working with C&W there have been opportunities to act in short-term, skill development roles such as a Facilities Manager with Suncorp, and Operations Manager, Cushman & Wakefield Asset Services, West End. These roles, as well as my current role, have included managing day-to-day situations, coordinating 24-hour services, supervising the delivery of the project, and coordinating tradespeople, monitoring projects against budgets, and ensuring timely completion of works (preventative and planned or emergency response). I am competent in multiple work-specific platforms, as well as Word. I am a quick learner, love a challenge, and am confident I will be successful in learning any new system required.

TOP SKILLS

Project managementPower tool operationCarpentryEquipment maintenanceFraming
Senior Software Technical LeadSenior Software AnalystResearch and Development Associate Software DeveloperSoftware Analyst
IBM India Pvt LtdSatyam Computer ServicesDream Infotech LtdSatyam Computers
University of HyderabadKakatiya University
Hyderabad

Talented Software Development leader experienced in producing and managing systems and teams. Optimizes structures and processes to accomplish customer targets and promote company loyalty. Expert in diverse programming languages.

TOP SKILLS

Bug investigationsProject managementSoftware developmentProgrammingTechnical support
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