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Hire Top Senior Technical Support Analyst

Discover verified Senior Technical Support Analyst professionals ready to help your business grow.

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Sales Support AnalystInside Sales Account ManagerJunior Product ManagerDesktop Support Intern
Hewlett Packard EnterpriseInside Sales Account ManagerDigital Room LLCDesktop Support Intern
University of North Texas

Detail-oriented professional with over 8 years of experience with proven track record of problem-solving and ensuring smooth operations. Recognized for effective collaboration and driving team success in dynamic environments. Brings critical thinking and adaptability, essential for achieving consistent results.

TOP SKILLS

Project managementSix sigma and agile methodologyAccount managementRelationship buildingProblem-solving
Software Support AnalystSoftware Support SpecialistTechnical Support EngineerSenior Product Support EngineerTechnical Support ExpertIT Administrator/Database Programmer
ResilincIDI Billing SolutionsAgiloft, Inc.Datto, Inc.Applied Business Systems
Monroe Community CollegeGenesee Community College
Rochester

Software Support Analyst with extensive experience at Datto, Inc., specializing in SQL querying and data analysis. Expertise in troubleshooting complex issues and building cross-departmental relationships. Achievements include improving process efficiency and mentoring team members to deliver effective solutions in high-pressure situations.

TOP SKILLS

Technical expertiseSql queryingData analysisDocumentation creationLearning and development
Senior Claims AnalystAccount RepresentativeMedical Records Clerk/Office CoordinatorPatient Services Representative
Aspirion Health ResourcesClevland Clinic FloridaHematology Oncology Associates of the Treasure CoastChange Healthcare
Saint Lucie West Centennial Highschool
Port Saint Lucie

Detail-oriented Senior Claims Analyst with extensive experience in medical claims processing and revenue cycle management. Proven ability to resolve denied claims, verify patient eligibility, and ensure compliance with insurance regulations. Strong problem-solving skills and customer service expertise contribute to maximizing claim reimbursements. Seeking a remote position to leverage skills within a dynamic healthcare team.

TOP SKILLS

Claims analysisAppeals submissionInsurance verificationHipaa complianceFinancial negotiation
Senior Systems AnalystOperations Analyst
Saddle Creek Logistics ServicesColorado Boxed Beef
Florida Polytechnic University
Lakeland, FL

Highly detailed Senior Systems Analyst offering outstanding testing, process improvement, and team leadership skills. Self-motivated and committed to resolving critical issues through attention to detail. Known for exceptional work, being a quick learner, and reliability.

TOP SKILLS

System testingChange managementRequirements gatheringJavascriptSql
Senior Security AnalystInformation Security AnalystTechnical Support EngineerIT CoordinatorNetwork Technician
Solis SecurityLogicMonitorVoestalpineGtekcommunications
Texas A&M University - Corpus Christi
San Marcos, TX

Self motivated, highly effective information technology professional with a focus in cyber security and network infrastructure. Vastly experienced across multiple domains, including IT architecture, security management solutions, and strategic roadmaps, Highly knowledgeable in incident response, disaster recovery, and business continuity. Proven tactical, operational, and strategic communicator able to effectively facilitate discussions ranging from granular technical assessments to high-level senior stakeholder presentations. Motivating and inspiring others through the proven values of Unity, Honesty, Integrity, and Leadership. Succeeding in life with Autism.

TOP SKILLS

Risk managementVulnerability managementGovernance, risk, and complianceThird party risk managementIdentity and access management
Technical Support RepresentativeInsurance SpecialistBilling Specialist/ Settlements CoordinatorMedical Billing Specialist
Apple Kelly ConnectTTEC / BCBS CaliforniaContainer Port GroupTrubridge
SANDALWOOD HIGH SCHOOLUltimate Medical Academy
Mobile, AL

Experienced medical billing and coding specialist. Seeking employment to showcase my developed skills as well as adding new skills to my experience.

TOP SKILLS

CommunicationCreativityMedical recordsApple productsAnatomy
Technical Support EngineerTechnical Support
ZoomKansas State University
Kansas State University
Roeland Park, KS

Highly-motivated employee with desire to take on new challenges. experience using SQL and Tableau to analyze and visualize data. Communicated with clients, managers and executives to identify data visualization needs and create intuitive reports revealing meaningful patterns and trends. Dedicated to improving business economy by providing exceptional visualizations. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

TOP SKILLS

Structured query language (sql)Python programming/ pandas library/ jupyter notebookData visualization and presentationsTableauDashboard
Tier 2 Application Support AnalystTier 2 Technical Support Analyst12 Technical Support AnalystContractor - Tier 1 Technical Support Analyst
Innova SolutionsAEGON GLOBAL TECHNOLOGYTEK Systems Global Services
Kaplan University
Cedar Rapids, IA

Dynamic and detail-oriented Tier 2 Application Support Analyst with a solid background in managing complex Claims systems, including Xcelys, Facets, and IDX, and a proven track record of providing high-level technical support for a broad range of applications. Demonstrated expertise in leading the development of training materials and managing knowledge base content, ensuring efficient knowledge transfer and support process optimization. Skilled in triaging and resolving escalated tickets in ServiceNow with a focus on improving user experience and system functionality.

TOP SKILLS

Data analysisNetwork administrationCustomer supportDisaster recoveryUser training
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