Hire Top Product Support Specialist

Charles Samuel Kaylor, Jr.

Forward thinking graduate student currently pursuing a Master’s degree in Enterprise Risk Management at Wake Forest University, with expected graduation in September 2026. The program focuses on all aspects of strategic, operational, financial, fraud, and regulatory risk management, enhancing analytical and problem-solving capabilities for sustainable risk and compliance solutions across the Enterprise. As a Product Flow Specialist at Best Buy, I currently manage product organization, inventory tracking, and distribution, contributing to operational efficiency. My professional journey includes roles in retail merchandising, account management, and customer service, where I developed expertise in product placement, trend reporting, and fostering collaborative relationships. My goal is to obtain a position that will allow me to integrate my academic knowledge and professional experience to drive effective risk management and compliance strategies.

Yolanda Gaskin

Professional in customer support with strong background in managing diverse customer inquiries through chat platforms. Known for exceptional communication skills, problem-solving abilities, and adaptability to evolving customer needs. Team-focused with proven track record of collaborating effectively to achieve measurable results. Skilled in multitasking, maintaining composure under pressure, and utilizing various software tools to enhance customer experience.

Dalton Lee

I am passionate about finding solutions to technical problems, as well as providing users with a functioning work environment

ROSA BECERRIL

Friendly and dependable customer service professional with experience in fast-paced food service, high-volume customer support, and team environments. Skilled at providing welcoming and efficient service, handling multiple priorities, communicating clearly, and maintaining accuracy under pressure.

Ash Wagner

Versatile Support Specialist skilled at offering clients easy-to-understand guidance and actionable advice. Versed in customer support and remote support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call, as well as meeting all annual performance goals and metrics.

Jaeland Lawson

Systems Analyst with 8+ years of experience in technical support, database administration, and data-driven troubleshooting across enterprise IT environments. Serves as primary client point of contact, resolving complex issues by analyzing SQL Server data, system logs, and infrastructure configurations to identify root causes. Recognized for strong analytical problem-solving and communication skills, bridging technical solutions with business needs in fast-paced environments.

Sarah Kronish

Compassionate and empathetic Peer Support Specialist who has work and life experience in recovery. Committed to fostering positive relationships and assisting others on their mental health and recovery journeys. Proficient in problem-solving and motivational interviewing and extremely dedicated to furthering my education in order to further help others.

Kierstin Green

Strategic planner skilled in operational leadership and system implementation. Enhanced customer experiences through effective communication and problem-solving, fostering strong relationships with clients and team members. Developed tailored strategies to streamline processes and improve engagement, demonstrating adaptability in dynamic environments. Passionate about continuous growth and collaboration, committed to driving success in every project.