Hire Top It Field Support Technician

Corrine Machost (Simone)

Professional communicator and UX-focused content specialist who designs clear, user-centered documentation that enhances product usability. Experienced in instruction writing, usability testing, and information architecture, with a strong foundation in editing, proofreading, and content design. Adept at creating structured, scalable content—including release notes, product feature highlights, and web-based documentation—using HTML, XML, and version control systems. Passionate about simplifying complex systems into intuitive user experiences that drive engagement and reduce friction.

Dalila Cody

EHS Specialist with 6+ years of experience in environmental health and safety, OSHA compliance, and hazard mitigation across construction, utility, and environmental services. Proven ability to conduct inspections, investigations, safety training, ensuring compliance with OSHA and EPA regulations. Strong leadership, communication, and field-based safety management skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Joshua Serna

Dedicated individual with a history of meeting company goals and utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Ernest Owens

Detailed and skilled audio visual professional with over 19 years of experience in the mechanical and electronics sector. Highly organized and strategically able to efficiently handle high volume requests with quality standards and results. Proven leader with the ability to coach and mentor others to ensure tasks are completed accurately and meet safely standards. Extensive industry knowledge of standards governing quality control of electronic systems, and working knowledge of fault diagnosis and troubleshooting activities.

Gavin Kelley

Supervisor with 4+ years of experience in leading teams and optimizing inventory management, proficient in time management and conflict resolution. Demonstrates expertise in forklift operation and maintenance, enhancing operational efficiency through innovative solutions and predictive repair strategies. Committed to fostering strong team dynamics and continuous process improvements, aiming to drive productivity and safety in logistics operations.

Frank Garcia Jr.

Go-to technical expert with deep understanding of existing home systems and how current offerings can meet specific and customized needs. Committed to creatively solving customer problems and growing company business.

Max Faulkner

Seasoned Quality Assurance Inspector and Ground Support Technician bringing demonstrated safety management and performance optimization skills gained during experience in fast paced military and avation settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems. Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.

Tyler Donnelly

Skilled at troubleshooting and diagnosing issues with heavy equipment and machinery. Talented problem-solver with strong technical acumen and to read and understanding manuals, drawings and repair diagrams.