Hire Top It Field Support Technician

Samuel Mulvey

Current electrical engineering student at NCSU possessing work experience from the United States Navy as well as several years as a CNC field service technician. Able to apply technical knowledge to solve mechanical and software problems and maintain an excellent relationship with customers and site maintenance personnel.

Alyissa Moore

Detail-oriented administrative and customer support professional with 8+ years of experience in customer relations, claims support, data entry, office administration, and conflict resolution. Skilled in managing high-volume communications, maintaining accurate records, resolving complex customer concerns, and supporting daily business operations in fast-paced environments. Recognized for strong communication, problem-solving abilities, adaptability, and professionalism in both remote and in-office settings.

Jordan Jacome

Results- driven Field Technician and former U.S. Army Communications Specialist with over 4 years of telecommunications and network systems experience. Proven leadership background supervising teams, maintaining operational readiness, and delivering high customer satisfaction. Skilled in troubleshooting, preventative maintenance, performance improvement, and team development. Seeking to advance into a Field Services Supervisor role to lead teams, improve team numbers, and drive operational excellence.

Jordan Lor

I was born and raised in Fresno, CA. Wanting to leave the valley, I decided to enlist into the United States Army as a military police officer in 2021. My original goals was to become a law enforcement officer but my goals quickly shifted as my passions in computers never left me from my childhood. I deployed in February 2023. Right before deployment I met Pon Thephavong of Ameritech Business Systems while working at home depot. There he shared with me details of his company. When coming back in December of the same year, I immediately returned to Ameritech to see if I could train under him and learn about the IT world. He let me pick up a position there as a junior tech which I was promoted to a Network Support Technician. There he mentored me and showed me everything from basic troubleshooting skills to enterprise level operations he built and designed for his clients. Pon has been an amazing mentor for me teaching me all the skills and what it takes to be a network technician. He even taught me printer/copier maintenance and repair. My only desire for leaving his company is to grow and learn more from others so that I can widen my scope of skills and knowledge.

Kenneth Kern

Accomplished Field Service Technician with a proven track record at TRUNO and American Gaming Systems, LLC, excelling in troubleshooting, repair, and preventative maintenance of complex equipment. Skilled in problem-solving and hardware repair, effectively reducing equipment failure rates by over 30%. Demonstrates exceptional technical assistance and customer service abilities.

Justin Martinez

Reputable Technician with 4 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Dwayne Seymore

Results-driven Service Technician at Silver State Assembly with expertise in installation and repair. Enhanced machinery performance through preventive maintenance and quality control measures, achieving significant reductions in downtime. Known for attention to detail and strong troubleshooting skills, while effectively training junior technicians to elevate team efficiency.

Jacob Neuman

Field Technician with extensive experience in equipment installation and system troubleshooting at Dish Network Corp. Demonstrated expertise in inventory management and safety compliance, leading to improved operational efficiency. Strong ability to build customer relationships and create training materials for effective onboarding and service delivery. Proficient in maintaining and repairing satellite systems, with a solid understanding of electronic circuitry and capability to perform under adverse weather conditions.