Orlando, Florida CORE FUNCTIONALITIES Operations Performance Organizational Process Improvement Team Building & Safety Trainings Project Management IT Managing & Implementation Customer Service Satisfaction KPI Indicators Equipment Maintenance Servant Leadership PROFESSIONAL SUMMARY For 7+ years I have been involved in the horticulture & facilities management industry, been exposed to all types of roles and functions by developing the capacity to quickly adapt/learn complex processes and concepts pertaining to different segments. I have accumulated theoretical/practical knowledge and experience conducting field management, specialized training, human resources support and technical duties, while simultaneously streamlining and improving operations. In tune with my natural commitment to excellence, I instinctively enjoy executing top-notch performance operations while simultaneously empowering individuals to unleash their maximum potential; effectively fusing a servant leadership style and business acumen.
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With a robust background spanning from Diesel Field Technician at United Rentals to a leadership role in the US Coast Guard, I excel in high-pressure environments, demonstrating top-notch problem-solving and team management skills. Notably, I spearheaded the development of an online store, significantly enhancing operational efficiency. My expertise in DeTAC and verbal de-escalation underscores my ability to tackle challenges head-on while ensuring team cohesion and optimal performance.
TOP SKILLS
Quality-focused Field Engineer offering 10+ years of field service experience. Detail-oriented and proactive with diligent and focused approach to managing projects, reviewing work and coordinating on-site or remote support. Maintains strong internal, supplier and customer relationships for maximum effectiveness.
TOP SKILLS
Strong planning and organizational skills; ability to adapt to a fast-paced environment with changing priorities. Ability to handle difficult situations with tact and diplomacy and manage multiple responsibilities and projects. Ability to plan, evaluate and prioritize assignments without direct supervision. Ability to work in flexible schedules according to the requirements. Ability to listen and follow all directions.
TOP SKILLS
Accomplished HR Generalist and 401k Specialist with a proven track record at Molina Healthcare, enhancing work productivity and client satisfaction through expert financial analysis and strategic HR management. Skilled in Microsoft Excel and adept at fostering team collaboration, I consistently surpass company standards by implementing effective problem-solving and performance monitoring techniques.
Experienced Field Service Technician and Construction Manager, skilled in technical troubleshooting, preventive maintenance, and customer service. Committed to enhancing operational efficiency and delivering exceptional service. Proactive professional with a solid background in field service and construction management. Known for fostering teamwork, implementing safety protocols, and enhancing customer satisfaction through effective communication and problem-solving. Dynamic technician with a proven track record in preventive maintenance and workflow optimization. Expertise in diagnosing technical issues and delivering tailored solutions to ensure client satisfaction and operational excellence.
TOP SKILLS
Trusted Computer Technician skilled at safeguarding business continuity by maintaining maximum performance and reliability of owned assets. Provides consistent repair and replacement services. Proponent of impactful preventive maintenance and responsive corrective measures.
TOP SKILLS
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
TOP SKILLS

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