Hire Top It Field Support Technician

Jacob Rosser

Resourceful Field Operations Technician with expertise in valve installation, water system maintenance, and safety compliance. Skilled in network troubleshooting and equipment optimization, enhancing operational efficiency and service delivery. Strong collaborator focused on problem-solving and emergency response, ensuring client satisfaction and seamless field operations.

JEREMY HARRISON

Experienced Cyber Systems Technician with a strong background in IT applications, network management, and telecommunications. Demonstrates a solid foundation in critical thinking and client support, leveraging expertise in Layer 2 & 3 network devices, tactical radio and SATCOM equipment to improve operational efficiency and drive results. Proficient in technology, troubleshooting, and data analysis, consistently contributing to project success. Committed to fostering collaborative environments and developing innovative solutions, dedicated to aligning with organizational goals and facilitating future growth.

RITESH PANCHAL

Seasoned Technical Support Analyst with over 6 years of experience in IT operations, desktop support, and troubleshooting across multiple platforms, including Windows, macOS, iOS, and Android. Expert in IT infrastructure management, specializing in the deployment and maintenance of Microsoft Azure, Microsoft System Center Configuration Manager (SCCM), and Mobile Device Management (MDM) tools like Jamf and Cisco Meraki. Proficient in networking concepts such as TCP/IP, DNS, DHCP, VPN, and remote desktop, with strong abilities in resolving network and user application issues, and managing telephone systems like Mitel. Skilled in application deployment with expertise in testing, packaging, and enterprise-wide deployment of software updates and security patches using Microsoft SCCM and other tools. Hands-on experience with audio-visual systems, including installation, maintenance, and troubleshooting of AV hardware and software, printers, scanners, and mobile devices. Proven ability to implement IT security measures, such as Multi-Factor Authentication (MFA), email security protocols (SPF, DKIM, DMARC), and managing IT asset lifecycle. Strong project management experience, including leading large-scale deployments, such as the setup of 300+ devices for new facilities and supporting virtual transition during the COVID-19 pandemic. Outstanding customer service and technical support skills, consistently achieving high satisfaction and resolving 98% of issues within service level agreements (SLA). Experienced in IT systems administration, managing IT storage, telephone expense systems, and IT inventory (on-premise and cloud), with a focus on improving operational efficiency. Educational background includes a Bachelor’s in Computer Application from Bangalore University and an Ontario Diploma in Computer System Technician – Networking from Georgian College, Achieved a 3.9/4 GPA and graduated on the Dean’s List.

Stormie Morgan

Highly skilled and experienced Safety Specialist seeking a Safety Specialist/Coordinator position utilizing 7 years of construction knowledge in the oil and gas industry, new construction, solar farm projects, and remediation projects for various companies across the United States.

Mackenzie Sellers

Determined Individual with experience in environmental remediation and customer service. Looking to utilize my skills in a new position that will allow me to learn and improve.

Jennifer Fischer

A technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Experienced Field Service Professional with a strong focus on troubleshooting and maintaining complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.

Lupita Gonzalez

Proactive Field Support Manager with extensive experience in HR management, training program implementation, and optimizing field support operations. Proven track record in developing strategic plans, enhancing team productivity, and fostering industry partnerships. Adept in resource allocation, compliance, and maintaining high-quality support standards.

Gursimranjit Singh

Driven and creative professional, known for exceeding expectations and thriving in collaborative environments. Passionate about embracing the latest technical advancements and overcoming challenges with a team-oriented approach. Eager to contribute expertise and stay ahead of industry trends.