Helped manage and utilize the incorporation of Lean principles, Six Sigma, Theory of Constraint, (TOC), and Project flow training in order to rebuild an Integrated Maintenance Flight (IMF) due to the removal of 30 previous supervisors and workers to a different program for other operational needs. Failed quality investigation 99 percent of all applicable programs due to the short comings of the previous work force and achieving a 99 percent pass rate in 6 months' time frame (the one percent due to insufficient support tool room personnel) with only 7 personnel compared to the previous work center of 37. Incorporating these principles allowed the maintenance flight to produce a quality product, reduce WIP, excess supply, equipment and integrate a 2-week buffer with a limited workforce. This helped build team moral and support the efforts of the United States Air Force along with Boeing Defense, Space & Security (BDS) and numerous Hypersonic and SAP programs to complete and maintain flight tests and procedures in a timely manner with the quality product. This helped in the support to successfully develop from Concept to an operational asset within a five year period.
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Hardworking Field Service Technician bringing 3+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. I'm experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment , Cat 5/ Cat6 and Switches. Also I'm talented building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
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I'm a single father who is and has always been self-driven in getting things done. I'm always early to arrive and full of rejuvenation. I'm a hard worker and always look to be proactive before every turn so that future obstacles never become a serious obstacle. I always strive to be better than I was the day prior. I do not get hung up on mistakes simply because living in the past can get you passed in the instant future. I look forward to becoming a better provider for my daughter and myself by being the best employee that I can be for every job that I'm brought on to do.
TOP SKILLS
Developed technical support skills in fast-paced customer service environment, focusing on resolving wide array of technical issues efficiently. Demonstrates ability to communicate effectively with users, providing clear and concise instructions. As a Navy Veteran diligently troubleshooting across various platforms, skilled in resolving hardware and software issues, ensuring minimal downtime for users. Demonstrating the ability to communicate effectively and provide clear, concise instructions to end-users.
TOP SKILLS
Dynamic Field Service Technician with a proven track record at Data Business Equipment, excelling in technical troubleshooting and relationship building. Adept at installing and maintaining equipment, ensuring service quality, and delivering cost-effective solutions. Recognized for accountability and a strong work ethic, consistently enhancing customer satisfaction through effective communication and problem-solving skills. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
TOP SKILLS
Detail-oriented operational support with experience in shipping, receiving, inventory control and accounts payable/receivable. Forklift certified with a strong safety record and proven ability to manage materials, documentation, and workflow in fast-paced industrial environments. Reliable, organized, and experienced in both warehouse and office operations.
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Detail-oriented Hardware and Software Asset Technician with hands-on experience in IT asset management, hardware installation, software deployment, troubleshooting, and lifecycle support. Skilled in maintaining accurate asset inventories, optimizing system performance, and ensuring compliance with organizational IT standards. Strong communicator with a proven ability to support end-users, streamline processes, and improve efficiency in fast-paced environments.
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Knowledgeable Field Service Engineer with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading teams to meet and exceed targets, with notable achievements in expanding Siemens' product knowledge and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results. Linear accelerator expert who is prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
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