Hire Top Customer Support Representative

ShaQuilla McDuffie

Dedicated Customer Service Representative with a proven track record in resolving complaints and managing accounts. Skilled in effective communication, data analysis, and technical support to enhance customer satisfaction working to become a penetration tester

Rene Garcia

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Oge Keshi

Concrete Industry Management student at Texas State University with hands-on experience in construction services, residential homebuilding, and new home sales. Experienced in supporting construction project coordination, site walks, punch-list inspections, project documentation, customer engagement, and the residential home-buying process. Strong communicator with experience collaborating with builders, contractors, customers, and project teams. Interested in opportunities in construction project management, residential construction, estimating, sales, and related construction operations.

Latanya Smith

Dedicated SaaS Customer Support & Client Success Specialist with over 2 years of experience thriving in fast-paced, high-volume environments. Proven track record as a strong troubleshooter who owns issues from open to close without being chased. Fast communicator skilled at explaining complex issues in plain language, managing escalations, and utilizing modern tools and AI workflows to drive efficiency.

Cody Solis

Customer Service Professional experienced in empathetic communication and conflict resolution. Enhanced customer satisfaction through active listening and transparent interactions while meeting performance metrics and fostering team collaboration. Delivered results in fast-paced environments by prioritizing tasks and effectively managing escalated customer support issues.

Ben Smith

Customer Support Representative with experience resolving high-volume inquiries across email, chat, and phone. Handles 50+ customer inquiries daily, collaborates with technical teams to troubleshoot product issues, and maintains a 95% satisfaction rating. Improves support flow through response templates and FAQ documentation while training new team members on tools and tone guidelines. Uses CRM tools, including Zendesk and Salesforce, to track cases and keep support work organized.

Alyssa Long

A personable, dependable, and resolute customer service representative with experience in customer relations and data entry. By keeping a professional attitude and strong work ethic; one can exercise good judgment and carry excellent communication and interpersonal skills. I am dedicated to working hard and being a solid collaborator with an upbeat, cheerful outlook. Given my proven skills in establishing rapport with clients, relentlessly I am motivated to maintain customer satisfaction and contribute to company success, this makes me an asset in whichever role and/or department assigned. I am an adaptive learner, and this makes it easy for me to understand company systems. I am friendly, patient, and able to examine data from various sources to ensure accuracy and completeness. I can identify and correct data errors and inconsistencies. I can research and verify missing information to ensure data completeness. I will follow established data entry procedures and all company guidelines, keeping a prominent level of accuracy, efficiency by keeping information confidential and secure.

April Burke

Experienced leader and team builder with a proven track record of over 10 years in providing exceptional customer support within busy call center environments for the public utility and insurance industries. Highly skilled in organizing and coordinating tasks, with a strong emphasis on written and verbal communication. Proficient in managing inventories, appointment schedules, and customer communications to ensure seamless operations. Proactive self-learner who thrives in high-volume and fast-paced settings, demonstrating adaptability and the ability to succeed under pressure.