Hire Top Customer Support Representative

William Merritt

Seasoned Senior Analyst and IT professional offering 40 years of industry experience within various technical and strategic capacities ranging in complexity and breadth. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Talented Technical Support Representative with gift for understanding needs of end user. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Astute Technician with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.

KATHY L. LATHAM

Customer-oriented, strategic-thinking Clinical Account Representative with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

EMILY VASILAKES

Dedicated and detail-oriented professional with multitasking, follow-through, and problem-solving experience gained during nearly 20 cumulative years in customer service and support. Trained in document review, working with internal and external parties, and independently resolving routine and challenging concerns via exceptional oral and written communication. Passion and desire to continue learning new skills.

Patricia Sanders

Dynamic professional with a proven track record at Charter Communications, excelling in customer experience management and emotional intelligence. Adept at leveraging digital strategy to enhance brand presence and streamline operations. Recognized for improving appointment efficiency and fostering customer loyalty through empathetic communication and critical problem-solving skills.

BUFFY TISDALE

Detail-oriented professional with a robust background in issue management, order processing, and report development, complemented by expertise in SAP and Microsoft Dynamics 365. Proven track record of streamlining workflows and fostering collaboration to elevate operational efficiency, demonstrating a commitment to delivering high-quality results in fast-paced environments. Analytical skills are leveraged to swiftly identify and resolve operational issues, while a strong understanding of cross-functional collaboration facilitates seamless team integration and project success. Eager to contribute impactful insights as a Search Quality Rater, driving team growth and performance through continuous improvement.

LISA DRAKE

Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Angelica Hernandez

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Lori Engler

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience the Steel industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.