Hire Top Customer Support Engineer

Erick Silva

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Keevon McPherson

Dynamic and tech-savvy professional with a strong foundation in IT and customer service, developed through nearly four years of full-time and contract experience in on-site and virtual settings. A fast learner thriving in fast-paced, rapidly evolving environments, complemented by excellent networking, leadership, and communication skills. Eager to contribute to an organization that fosters long-term growth while continuously challenging and developing technical expertise.

Donnovan Diaz

A hard working individual who is always looking to improve. I have made it a goal to learn and grow as much as I can in any career field that I find myself in. With a vast knowledge of computers and software, I am efficiently able to work around any issues that tend to come up.

Elizabeth Steelman

Results-driven Customer Support Specialist with over 8 years in customer support, delivering top-tier customer experiences in high-volume email/live chat support. Technically adept and quick to grasp new technologies, ensuring a deep understanding of technical troubleshooting. Effective communicator and collaborative team player passionate about contributing to the overall success of a new company.

Brenden Barnett

Technical Support Engineer with strong troubleshooting and application support skills. Committed to enhancing user experience through effective team and vendor collaboration with a focus on customer satisfaction, driving impactful improvements in support processes.

Shari Millett

Dynamic Customer Support Leader with over 10 years of experience driving performance and service excellence in SaaS environments. Proven track record of leading high-performing teams, significantly boosting productivity, enhancing customer satisfaction, and streamlining issue resolution. Expertise in team development, conflict management, and strategic problem-solving fosters a cohesive and motivated workforce. Proficient in leveraging CRM platforms such as Salesforce and Zendesk to optimize tools and processes, consistently delivering exceptional customer experiences.

John Hutchins

Support Engineer skilled in technical troubleshooting and customer engagement, dedicated to improving support quality through collaboration and process optimization. Proven success in resolving complex issues and enhancing operational efficiency, resulting in increased customer satisfaction and project outcomes.

Larry Lakpor

Experienced Cloud Support Engineer with 8 years of hands-on experience providing remote technical support, VoIP troubleshooting, hosted PBX administration, and network support in fast-paced environments. Skilled in supporting cloud-based phone systems, SIP/VoIP technologies, endpoint devices, and customer networking infrastructure. Strong background in ticket management, client communication, issue resolution, and Tier 1–2 technical support. Holds a bachelor’s degree in network engineering and known for delivering dependable customer-focused support while managing multiple priorities independently.