Highly motivated with several years experience in customer service. Working with people is something that comes naturally due to being easily approachable and having a background in working with others. Good Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Information Customer Support SpecialistAfter-School TeacherLife Skills TrainerVictim Intake SpecialistResident AdvocateParaprofessional Teacher AssistantPeer Support SpecialistAmericorps Volunteer Member
JBS International/SAMSHASaint Paul's Episcopal Day SchoolFriends For LifeConsumer Attorney Marketing GroupFamily Abuse CenterWaco Independent School DistrictNami WacoCommunities In Schools of the Heart of Texas
McLennan Community CollegeChristian Women's Job CorpsA.J. Moore Academy
Waco, TX
Highly-motivated employee with a desire to take on new challenges in a exciting new career working in administrative work, social services, and education.
Technical Support EngineerData AnalystAssistant Store ManagerAdministrative Assistant
AppleCambrian HomecareSwarovskiAmerican Red Cross
George Washington UniversityCalifornia State University, Long Beach
Arlington, VA
Veteran Technical Support Engineer trusted to quickly and decisively address all internal and external issues. Provides friendly responses and competent remediation. Adept manager of PCs, networks and peripherals.
Customer Support ManagerCustomer Experience/Shipping Issue Team SupervisorCustomer Service Tier 3 / Shipping Issues LeadCustomer Service Specialist Tier 2Customer Service Representative T-1B.P Shoes Sales AssociateMen’s Shoes Assistant ManagerWomen’s and Men’s Shoes Assistant ManagerMen’s Shoes Sales Associate
PitchBookRad Power BikesRad PowerNordstrom
Shorecrest High SchoolWashington State University
Seattle, WA
Experienced manager with over seven years of experience in luxury retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Specializing in effectively building and motivating teams with a customer first mindset focusing on accomplishing goals
TOP SKILLS
Recruiting and hiringRelationship building and managementBusiness development and planningStaff developmentMerchandising expertise
Social Media Manager- Safety and Customer SupportProgram Manager - Support OperationsProgram Manager- Social Media Customer SupportDirector of Store Operations
LyftTarget
Austin Peay State University
Hendersonville, Tennessee
Forward-thinking Social Media and Operations Manager with comprehensive experience implementing new processes and managing and planning innovations. Well-versed in corporate communication, support and branding with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.
TOP SKILLS
Social media managementProject managementOrganizational developmentCommunity engagementBrand development and awareness
Customer Support RepresentativeSales AssociateCashier
WalmartStarship EnterprisesEl Taco
Tri-Cities
Atlanta, GA
Dynamic customer support professional with a proven track record at Walmart, excelling in complaint handling and customer success management. Adept at enhancing customer satisfaction through effective communication and streamlined processes. Strong leadership skills complemented by data management expertise, driving improvements in service delivery and operational efficiency.
NCR CorporationUnited States Postal ServiceUnited States Army
University of Maryland Global Campus
Concord, NC
U.S. Army veteran with an active Secret clearance, currently pursuing a Bachelor of Science in Cyber Operations at the University of Maryland Global Campus (Spring 2027). CompTIA Security+ and CySA+ certified (DoD 8570 compliant), with hands-on experience supporting enterprise systems, troubleshooting hardware and network issues, and maintaining operational uptime in fast-paced, mission-critical environments.
Through my military service, I developed a strong foundation in mission readiness, accountability, and performing under pressure—qualities I now apply to securing and supporting critical technology systems. In my civilian technical roles, including supporting infrastructure and customer systems at NCR, I strengthened my ability to diagnose complex technical challenges, ensure system reliability, and sustain operational continuity.
I am seeking opportunities with defense contractors supporting DoD and federal missions in System Administration, Cybersecurity Analyst, or SOC roles, where I can combine my military discipline, technical expertise, and commitment to protecting national security and safeguarding critical infrastructure.
Dedicated People Leader with 8+ years of experience. Responsible for daily operations of top performing teams. Known for improving operational efficiency through effective staff management, data-mining and excellent customer service. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
TOP SKILLS
Leadership and people managementProblem solvingCollaborationOrganization and time managementCustomer service excellence
