Hire Top Customer Support Engineer

Diana Newberry

Knowledgeable and dedicated customer service professional with extensive experience in customer support roles. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

DELELON ANDERSON-PRESLEY

Boasting over a decade of experience at Sage, expertise lies in nurturing customer relationships, enhancing cross-functional collaboration, and boosting product adoption. A commitment to elevating customer satisfaction is evident through continuous feedback analysis to guide product enhancements. With a rich background in product mentorship and strategic account management, there's an eagerness to excel as Sage's next Customer Support Account Manager.

Amy Buresh

Dynamic customer care specialist with a proven track record, excelling in credit card payment processing and active listening. Adept at enhancing customer satisfaction and loyalty through effective conflict mediation and service standard compliance. Committed to delivering exceptional results and fostering positive relationships in fast-paced environments.

Edgar Guerrero

Experienced Support Engineer, familiar with end users support and root cause analysis. Advanced knowledge of Cloud based applications operations and dedication to see issues through to end. Works well in remote and desk-side environments. Practiced troubleshooter with excellent diagnostics and repair abilities. Strong attention to detail, multi tasking and methodical approach. Microsoft 365 applications and PowerShell user expert.

Cindy Smith

Goal-oriented manager with proven leadership abilities having distinguished experience in EDI, logistics, and advertising industries. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Passionate about people, recognizing the importance of their well-being in the work place and the need for engaged mentors as managers across the globe, regardless of business genre.

Amanda Roberts

Diligent Customer Support Specialist with experience managing phone communications with customers as primary point of contact. Consistently exceeded customer support and service expectations by resolving issues quickly, handling client questions, needs, wants, and complaints. Passionate about providing first-class customized solutions.

Felicia Mann

United States Air Force Veteran with 18 years of experience in all aspects of supply and acquisition logistics management, procurement, warehousing, and inventory management. Crafted acquisitions strategies for $83.1M logistics support contracts. Managed equipment account, maintained control of items valued at $856K. Knowledge and experience in acquisition policies, and procedures to the Air Force systems, subsystems, equipment procurement activities, program management tasks, and acquisition programs throughout their life cycles.

Kadine S Williams

Service-oriented Customer Support Representative with 8+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.