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Hire Top Customer Support Engineer

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Customer Support RepresentativeDepartment Manager
AT&T MobilityWalmart
Cheney High School
Anchorage, AK

Service-oriented Customer Support Representative with 11+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers. Driven Customer Support Representative with over 11 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Friendly personality improves customer retention and team building.

TOP SKILLS

Customer service excellenceSelling skillsPromotions programsOrganization and recordkeeping
Sales Support/Customer Service ManagerPress OperatorEngineer Design AssociateTeam Lead (Contract Position)Press OperatorTalent Acquisition SpecialistTalent Acquisition SpecialistPower Engineering TechnologistLeasing & Property ManagerResident Services Specialist
ElmecoShutterflyKCI TechnologiesUPS Mail InnovationsLeidosPike CorporationPike EngineeringKuester Management GroupBlue Ridge Companies
West Iredell High School
Rock Hill

Dynamic professional with extensive experience in customer service, recruiting, leadership, poised to excel in this role. Expertise in team collaboration, conflict resolution, and performance improvement provides a strong foundation for success. A results-oriented mindset, combined with adaptability to evolving needs, enhances overall effectiveness. Recognized for reliability, exceptional communication skills, and a commitment to fostering a positive team environment. Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.

TOP SKILLS

Customer serviceProblem-solvingMicrosoft outlook, word, and excelCustomer focused
Customer Support SpecialistHuman Resources Assistant
Exelon CorporationPECO
Community College of Philadelphia
Wilmington, DE

Dynamic Customer Support Specialist with a proven track record at Exelon Corporation, excelling in complaint handling and customer relationship management. Leveraged analytical problem-solving skills to enhance customer satisfaction and resolve complex issues, fostering strong client relationships that drove repeat business. Proficient in CRM software, ensuring efficient service delivery.

TOP SKILLS

Analytical problem-solvingComplaint handlingCustomer relationship management (crm)Crm software
Customer Support Specialist
Locks Co.
Hialeah High School
Pahokee

Dynamic Customer Support Specialist with a proven track record at Locks Co., excelling in problem-solving and complaint handling. Cultivated strong client relationships, driving repeat business and enhancing satisfaction through effective CRM software utilization and empathetic communication. Recognized for resolving complex issues promptly, ensuring exceptional service quality and customer loyalty. Concise and easy to understand techinical support.

TOP SKILLS

Problem-solvingComplaint handlingCustomer relationship management (crm)Crm software
Senior Customer Support ManagerPhysical Therapy Technician
ISolvedHealthSouth Physical Therapy
Goldwater High School
Union Ciry, MI

Experienced Senior Customer Support Manager bringing 24 years of quality performance in customer support supervisory roles. Skilled in mentoring the Customer Support team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results. Driven Senior Customer Support Manager with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.

TOP SKILLS

Empathy and patienceClient relationship buildingCustomer relationsTraining and mentoring
Technical Support Engineer IIIService Manager/Business OwnerSystems Engineer IIISystems Engineer II
Pax8Titan Managed TechnologiesVisual Edge ITFastforward Digital Solutions
Azure FundamentalsMTA - Microsoft Technology AssociateMCSA -Microsoft Certified Solutions AssociateContinental Academy
Miami Lakes, United States

Solutions-focused team player with broad-based experience. Hands-on skill in the successful implementation of highly effective System Administrations , and technical support strategies. A broad understanding of computer hardware and software, including installation, configuration, troubleshooting. Ability to complete multiple simultaneous projects in a timely manner. Detail-oriented with System Administration experience in a large corporate environment for internal and external clients ranging from executives to end-users looking to provide exceptional customer service.

TOP SKILLS

Azure portalAzure cliPowershellAzure ad connectEnterprise system backups
Customer Support SpecialistClinical Account RepresentativeOccupational Health SpecialistNational Hiring MangerRecruiterCopy EditorClassified Sales RepresentativeHUD 3P Project ManagerContract ManagerCustomer Service RepresentativeCustomer Service Representative
Vault Workforce ScreeningApplicant InsightSunbelt StaffingCustom Staffing ServicesWashington Times HeraldAson's ConstructionVerizon WirelessAT&T
Ball State UniversityBlue River Valley Jr. & Sr. High School
New Port Richey, FL

Customer-oriented, strategic-thinking Clinical Account Representative with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

TOP SKILLS

Customer relationship managementProject managementStaff training and motivationProblem resolutionTraining & development
Principal Technical Support EngineerPrincipal Technical Support EngineerField Artillery Cannon Crewmember
OracleXsigo SystemsUnited States Army
Ohlone College
Lathrop, CA

Results-driven Principal Technical Support Engineer with a strong focus on problem-solving, customer support, and root-cause analysis. Proven ability to enhance client satisfaction and streamline processes for improved efficiency.

TOP SKILLS

Cloud: oracle oci (oracle cloud infrastructure), awsNetworking: tcp/ip, dns, dhcp, vpn, routing, switching.Operating systems: oracle linux, redhat linux, windows, ubuntu.Storage and file systems: nfs, smb, posix permissions,Tools: wireshark, git, confluence.
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