Manager, Sales and Customer SupportSoftware Installation Specialist
Retail Solutions IncDaytech Corparations
Arizona State University
Cookeville, TN
Business professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing software support to users and developing and implementing technical solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
TOP SKILLS
Remote supportOperating system knowledgeApplication integrationHardware installationQuick books
Customer Support SpecialistHuman Resources CoordinatorHuman Resources Administrator
Hagerstown Kitchens, Inc.Sound Solutions Windows & DoorsSears Roebuck
North Hagerstown High School
Hagerstown, MD
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
TOP SKILLS
Customer serviceProblem solverAttention to detailOrder processingData entry
Trainer- Customer Service, Store SupportCustomer Service ExpeditorInterviewer Specialist, Bureau of Labor Statistics
Whole Foods MarketIkea UsaUnited States Depart Of Labor
University of Tennessee
Decatur, GA
Dedicated Customer Support professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
TOP SKILLS
Flexible and adaptableConflict resolutionCustomer serviceLeadershipResponding to difficult customers
Principal Technical Support EngineerSenior Software EngineerSystem AnalystTechnical Consultant
Oracle India Pvt Ltd.Ramco Systems Ltd.Gates & Windows
S.I.E.T., Saharanpur ( U.P. Technical University)
Gautam Buddha Nagar
Equipped with strong problem-solving abilities, willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
TOP SKILLS
Over 18 years of experience in the it industry with implementation and support of erp projects .Experience in working with customers across the globe.Handling customer negotiation and expectation setting on escalated issues.Proficient in handling responsibilities like requirement gathering and query resolution.Worked in different roles - software development, product support and erp implementation.
Customer Support TeamEquity capital structureDividend & Pring data
S&P Global Market Intelligence
Osmania University
Hyderabad
Results-driven Lead Data Analyst with 22+ years of comprehensive experience across equity capital structure, dividend analytics, pricing analysis, and customer support operations. Proven expertise in financial data management, quality assurance, and process automation, delivering measurable business impact through advanced analytics and cross-functional collaboration. Skilled in SQL, Power BI, and MS Office with a track record of reducing operational costs, improving data accuracy, and driving revenue growth through strategic insights.
TOP SKILLS
Finance: equity capital structure analysis, dividend analytics, market capitalization, corporate actions, financial modelingData & analytics: data quality assurance, data governance, process automation, kpi development, dashboard design, reporting automation, data visualization, statistical analysisLeadership: cross-functional team leadership, client relationship management, training & development, process improvement, stakeholder communication, cross-functional team coordinationTechnical: sql, power bi, python (conceptual), ms office suite, database management, financial modeling platformsCustomer support: problem-solving and critical thinking, patience and resilience, product and service knowledge, multitasking abilities
Customer Support ManagerCustomer Support Engineer(s)
Schneider Electric
Northeastern University
North Smithfield, RI
Customer Support Manager with a proven track record at Schneider Electric, excelling in customer satisfaction and team leadership. Expert in escalation handling and effective communication, driving successful resolutions and compliance audits. Adept at training and mentoring, ensuring high-quality support and fostering strong customer relationships.
TOP SKILLS
Customer satisfactionTeam leadershipEffective communicationsTraining and mentoringCustomer relationship management
A results-oriented and passionate individual with precise electrical and hydraulic troubleshooting skills and vast experience in repairing and maintaining various light, heavy, and industrial equipment including road machineries.
TOP SKILLS
Electrical and hydraulic diagram literate.Know how to use a multimeter.Know how to drive with a license.Know how to read and test electronic components.Knowledgeable in microsoft excel.
Customer Support SpecialistFraud Detection AnalystCollections Representative
ConduentBarclaysHSBC / Capital One
Everest University
Las Vegas, NV
Personable and solution-focused with knack for clear communication and problem-solving. Possesses fundamental understanding of customer service principles and adept in handling inquiries and resolving issues efficiently. Committed to enhancing customer satisfaction and fostering positive client relations.
TOP SKILLS
Customer service excellenceEmpathy and patienceProblem-solvingCustomer responseAdaptability and flexibility
