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Hire Top Customer Support Engineer

Discover verified Customer Support Engineer professionals ready to help your business grow.

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Customer Service Engineer VIndependent Insurance AgentAvionics Sales and PurchasingPolice OfficerManager
Applied MaterialsAflacPacific Coast AvionicsTigard Police DepartmentPlay it Again Sports
Minnesota State University - MankatoMinnesota State University
Hillsboro, Oregon

As an Operations Lead I'm efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals, and maintaining KPI. Experience overseeing a team of field service engineers, coordinating customer demand, hiring, and training new field service engineers. Highly proficient with Microsoft office and beta tester for new site applications.

TOP SKILLS

Proficient with microsoft – word, excel, powerpoint, and teams.Trained in advanced problem solving including creating and using 8d process.Familiar with microsoft power bi for tracking kpi.Experienced in coordinating and building training programs for field service engineers.Cross-functional coordination across multiple business groups and customer
Technical Support EngineerSenior Dispatcher
Dell TechnologiesCrown Lift Trucks
East Carolina UniversityRowan Cabarrus Community College
Salisbury, NC

Technical support professional with robust background in resolving technical issues and enhancing user satisfaction. Known for effective troubleshooting and problem-solving skills, consistently ensuring smooth system functionality. Highly collaborative team member focused on achieving results and adapting to evolving needs, with strong communication and technical skills.

TOP SKILLS

Technical troubleshootingApplication supportVirtualization technologiesServer maintenanceIncident management
CuSTOMER SUCCESS SPECIALIST/IT SUPPORTTECH SUPPORT REP IILocksmith/ownerINDUSTRIAL & GOVERNMENT SALES/WILL CALL SUPERVISOR/ TECHNICAL SUPPORT REP/WAREHOUSE RECEIVING
BANKO OVERHEAD DOORSMIVA, INC.sos locksmithCLARK SECURITY PRODUCTS
Mar Vista Senior High School
Riverview, FL

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

TOP SKILLS

Customer serviceInterpersonalTechnicalNetworkingTroubleshooting
Sr. Customer EngineerCustomer EngineerSr. Banker
Computacenter UK For Rolls-RoyceComputacenter UK For AstraZenecaSandy Spring Bank
Per ScholarUniversity of Maryland University CollegeMoscow Finance Academy
Gaithersburg, MD

By education and training: - trained to build a secure organization by evaluating cyber security risks and threats - trained to apply multiple layers of defense strategy to system protection ( defense in depth) - trained to work on identifying methods to improve risk management strategy in approaches to privacy ( Authentication, Authorization, Audit) - introduced to Vulnerability Assessment and Penetration Testing Working on Azure 900 certification.

TOP SKILLS

Microsoft office 365Windows remote assistanceTicketing system servicenowWindows and mac osMobile support
Network Support Specialist (Tier 2 Technical Support Engineer)Network Support Specialist (Tier 2 Technical Support Engineer)QA Test Engineer (contract through Apex Systems)Switch Translations Engineer (contract through Insight Global)Complex Translations Technician for 5ESS Lucent and Ericsson switchesElectrical EngineerElectrical Engineer
Tyto Government SolutionsAT&T Government Solutions/JHITSComcast CableQwest CommunicationsIndustrial Automatic SystemsAutomatic Machines
Dakota County Technical CollegeSaint Paul Technical CollegeKiev Polytechnic Institute
Honolulu, Usa

Telecommunications engineer with extensive expertise in switch translations and routing. Proven track record in optimizing network operations by migrating traffic from TDM to VoIP. Strong troubleshooting skills leading to improved operational efficiency.

TOP SKILLS

Telecom systems administrationNetwork routing and optimizationConfiguration and monitoring of networksVoip transition managementOperations and troubleshooting expertise
Manager, Sales and Customer Support
Sweetbrook Nursery and Garden Center
James Madison High School
Old Bridge, NJ

Dynamic sales and customer support manager with a proven record in relationship building, inventory management, and effective complaint resolution. Committed to enhancing customer satisfaction and driving repeat business.

TOP SKILLS

Customer serviceStaff managementRelationship buildingCustomer relationship management (crm)Sales management
Sr. Customer Support Rep.Sr. Customer Service Rep.Accounting AssistantAssistant Manager & Cashier ManagerCar Wash Attendant & Detailer
Express Wash Operations, LLCDriven Brands, LLCRacer Wash Management, LLC
Texas Tech University
Willow, OK

Dynamic car wash professional with a proven track record at Racer Wash Management, LLC, Driven Brands, and Express Wash Operations, LLC., excelling in point-of-sale, training, bookkeeping, billing, payroll, customer service and problem-solving. Having attended a 1 week in person training at the DRB campus in Ohio, I am proficient in their system and various ways of implementing it at the car wash. While in management, I implemented best practices that significantly reduced complaint escalation rates, enhancing overall customer satisfaction. Proficient in various software's and databases, I adapt quickly to changing priorities while maintaining high service standards.

TOP SKILLS

Exceptional communicationTraining and mentoringEmpathy and patienceClient retention strategiesProblem-solving
Senior IT Support EngineerDesktop EngineerDesktop EngineerF&B SupervisorSenior AnalystOperational DirectorOperational DirectorCustomer Service OfficerSales AssistanceProduction Operator
Korn FerryAviva Investors SingaporeSchroders Investments Management Singapore LtdF&B IndustryStandard Chartered Bank SingaporeXclusiv Courier Services Pte LtdAccess Room PUB, KTVSony Electronics Pte LtdEnzer Pte LtdApple Computer
Nanyang Polyethnic
Singapore

Dedicated professional in current role, successfully managing wide range of responsibilities related to End User Computing (EUC) BAU tasks. Strong drive for continuous learning and adaptability, always eager to embrace new challenges and expand skill set. Experience in handling majority of EUC BAU activities has honed ability to effectively troubleshoot and resolve issues, ensuring smooth operations for organization. Committed to delivering high-quality results and thriving in dynamic environments that foster growth and innovation.

TOP SKILLS

Operating system supportRemote supportHardware installationIt security managementData backup and recovery
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