Hire Top Customer Support Engineer

Mkhabele Lincoln Bafana

Diligent IT Field support engineer with strong background in troubleshooting and maintaining complex systems. Demonstrated ability to resolve technical issues efficiently, ensuring minimal downtime. Proven track record of utilizing problem-solving skills and technical knowledge to support field operations effectively.

Dineo Emily Moche

I am currently a Support Engineer with a proven track record at ABSA Bank, excelling in project management and effective communication. Adept at enhancing team performance and customer satisfaction through innovative solutions and leadership. Skilled in technical support and critical thinking, driving successful project outcomes and fostering strong stakeholder relationships. I have so far been involved in 3 projects within the Desktop Support space, managed 2 and I am currently running a MacBook POC project. I have over 3 years experience in managing projects and resources. I hold a degree in Psychology which I believe contributes to my people management skills. I lead internal communications, stakeholder engagements and provide strategic project support. I also work with Technology teams and Leads across the Business unit and assist with new joiners requests, computer peripherals requests and change of machine specs ad all computer elated requests come to my queue. I am currently doing my online Scrum Master certifications as this is a field I want to grow in. In addition I am a true driver of team performance and growth!

Maria Madrid Ramos

Proficient in customer service and organizational management, demonstrating strong cash handling and time management skills. Consistently drives productivity improvements and maintains operational efficiency in both team and solo settings.

Kishore Chetry

Experienced customer service professional with several years of experience and readiness to take on any team need or customer challenge. Positive and upbeat communicator with highly organized nature and solid history of improving customer satisfaction and recapturing lost customers. Trained in regulations and best practices. .

Syed Ahmed

Dedicated and experienced professional with a strong background in accounting, customer support, and technical support engineering. Adept at handling financial documentation, customer queries, and troubleshooting technical issues for high-end technology products. Passionate about continuous learning and embracing new challenges to enhance personal and professional growth. Technical support professional with robust background in troubleshooting, network configuration, and customer service. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and providing clear, actionable solutions. Flexible Technical Support Engineer with 7 years of experience helping clients maintain smooth operations. Expertise in Servers, Desktops, laptops, etc systems and Cloud, OS, etc environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Pradnya Kadam

Seasoned Customer Support Manager with comprehensive experience in overseeing customer service teams, improving support procedures, and enhancing overall customer satisfaction. Bring strong skills in problem-solving, team leadership, and communication. Previous roles have resulted in improved efficiency of support services and increased customer loyalty. Known for ability to resolve complex issues promptly and maintain high level of professionalism under pressure.

Brenda Watson

Dedicated and adaptable professional with a strong work ethic, gained valuable experience as an A+ hard-working individual during a nearly 7-year tenure at Intuit Canada. Focus on providing exceptional customer support, possessing skills to effectively solve problems and de-escalate customer issues. Successfully led projects that made a positive impact on the community. Known for ability to work effectively without supervision, highly motivated and always eager to take on new challenges. Exceptional interpersonal skills and proactive attitude excel in both team settings and independent work environments. Adaptability and quick learning abilities allow for rapid acquisition of new skills, making me an asset to any organization. Strong work ethic and effective communication skills contribute to a dynamic team and support organizational goals.

O'Bryan Gilyard

Experienced customer service professional with a background in Technical support and Troubleshooting. Skilled in managing difficult callers and resolving challenging situations. Consistently achieves daily goals for call quality and attendance. Expertise in optimizing processes for increased efficiency and quality. Strong communication skills, analytical thinking, and problem-solving abilities. Proficient in Microsoft Office and other software applications.