Hire Top Customer Support Engineer

Emmanuel Ozor

A User-Centric Senior Software Support engineer with proven years of experience in managing and supporting IT infrastructure, delivering Customer support and ensuring great user experience. Excelled in a multicultural and fast paced environment, collaborated within a large team and provided technical support to improve productivity, facilitate great user experience, and smooth business operation.

Venkata Naveen Donthi

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Flexible Technical Support Engineer with 4 years of experience helping clients maintain smooth operations. Expertise in tech support and cloud based environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Aravind Kadiri

Experienced semiconductor process engineer with a strong background in new product development, technology transfer, and high-volume manufacturing ramp-up. Proven expertise in process optimization for advanced technology nodes, with a focus on driving yield improvements, ensuring process stability, and enabling successful integration in fast-paced semiconductor environments.

SHREYA JAGGI

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.

Tatiana Burkins

Customer Service Specialist with over 10 years of experience in high-volume, fast-paced, and fully remote environments. Adept at providing compassionate, solution-driven support in healthcare and benefits administration. Strong in multichannel communication, technical troubleshooting, and stakeholder engagement. Proficient in support tools like Zendesk, Jira, Slack, Confluence, and the Microsoft Office Suite. Proven success improving customer satisfaction, streamlining support operations, and maintaining HIPAA-compliant service delivery.

Steven Calvi

Flexible Technical Support Engineer with over 5 years of experience helping clients maintain smooth operations. Expertise in various support systems and Customer environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Srinivas Parimi

• Over 10 years of experience in IT, specializing in production support, infrastructure, cloud platforms (AWS), and automation. • Skilled in IBM TRIRIGA IWMS configuration, administration, analysis, design, development, and testing across multiple modules (Facilities, Store Condition Assessment, Real Estate, Leases, Portfolios, and Capital Projects). • IBM TRIRIGA Application Platform V3.2.1 Certified in Application Development. • Expertise in TRIRIGA data integrations, migrations, and object migration across environments. • Expertise in managing and troubleshooting large-scale enterprise applications, ensuring high availability, and improving system reliability. • Strong background in Linux, Oracle databases, Kubernetes, Docker, AWS ECS/EKS, CI/CD pipelines, and ITSM-based methodologies. • Adept at monitoring, incident management, batch job scheduling, and observability tools (Splunk, Datadog, PagerDuty). • Passionate about reducing operational toil through automation and scripting (Python, Java).observability tools (Splunk, Datadog, PagerDuty). Passionate about reducing operational toil through automation and scripting (Python, Java).

Krystian Alvarez

Dynamic and results-driven professional with over 6 years of experience in customer service and administrative roles. Proven ability to foster positive customer relationships through effective communication and adept problem resolution. Recognized for a proactive approach to problem-solving, meticulous documentation practices, and empowering teams to reach their highest potential.