Hire Top Customer Support Engineer

Sheryl A. Brown

Ambitious support professional dedicated to attaining high levels of client satisfaction through effective problem-solving and assistance. Support-focused with a strong work ethic, aiming to apply over 20 years of skills in a client-facing role to enhance customer\user\partner experience.

Melissa Kriegl

Customer Success & Technical Support Specialist with 20+ years of experience supporting education technology platforms used by government-funded adult education programs across multiple states. I specialize in helping customers successfully adopt and use software through customer success, technical support, user onboarding, training, troubleshooting, and clear communication. Throughout my career, I've served as a trusted liaison between customers and software development teams, resolving complex technical issues, creating documentation and knowledge base resources, and improving product usability and customer satisfaction. My experience includes Customer Success, Technical Support, Customer Onboarding, User Training, Software Troubleshooting, Ticketing Systems, Software Documentation, Knowledge Base Development, Remote Customer Support, and Cross-functional Collaboration. I enjoy solving problems, building trusted customer relationships, and helping organizations maximize the value of their software investments.

Myleen Arcangel

Dynamic customer service professional with a proven track record at McKissock, LLC, excelling in technical support and complaint resolution. Skilled in critical thinking and data entry, I enhanced customer satisfaction rates through effective troubleshooting and process improvements, while fostering team collaboration and training new representatives.

Okayry Garcin

Dynamic professional with a proven track record in enhancing customer satisfaction through active listening and effective problem-solving. Excelled technical support, demonstrating proficiency in Salesforce and an energetic work attitude. Achieved significant process improvements, showcasing a blend of hard and soft skills tailored to meet and exceed employer expectations. I have also volunteered with A Child's Hope Foundation located in Orem, working to bring care for orphaned and vulnerable children.

Jestina Eriksen

Extensive knowledge with medical insurance, including reading contracts and educating on claims processing. Dynamic Customer Support Specialist with a proven track record at Tizer Meats, excelling in effective problem resolution and quality control. Adept at conflict resolution and maintaining high standards of service, contributing to a positive team environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer service professional with proven ability to improve customer satisfaction and streamline support processes. Valued for strong collaboration and adaptability in dynamic environments. Known for problem-solving skills and empathetic communication.

Rob Haviland

Resourceful IT Technician offering 7 years of experience providing expert-level support to users within various demographics. Proficient in Apple and Microsoft hardware and software within complex business environment running Mac OS. Over 4 years of professional experience utilizing Jamf to deploy and maintain IT infrastructure requirements.

Greg Trotter

Accomplished Customer Operations Executive adept in driving exceptional experiences, efficient operations, and revenue growth. Change management expert with data-driven insights and strong advocacy for customer needs alignment.