Hire Top Customer Support Engineer

Lori Black

Over 35 years of healthcare IT experience in virtually all aspects of software design, support, development, testing and implementation. Responsible for analyzing and troubleshooting software issues at the application and database level, providing software and technical expertise, and high quality solutions. Proven problem solving leadership, issue management, with effective interpersonal skills. Dependable and self-motivated, with a results-driven attitude focusing on customer satisfaction and product quality

Ryan Simpson

Technical Support Engineer with 7 years of experience in Modern Software as a Service, data systems, and developing support tooling. Skilled in database design, data analysis, and modern cloud computing functionality. Proficient with the JavaScript React framework, having built and modified an internal front end for surfacing and analyzing collected customer data. A self-driven problem solver, able to quickly adapt, learn, and thrive in new environments. Ready to leverage skills and contribute to the engineering team's customer focus with a focus on attention to detail.

Regla Medina

Dynamic Customer Support Specialist with proven success at TTEC, excelling in problem-solving and customer relationship management. Bilingual in English and Spanish, I consistently enhance customer satisfaction and drive repeat business through exceptional service and effective communication. Adept at utilizing CRM software to resolve complex issues and exceed sales goals. Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and using CRM software to deliver impactful results. Known for reliability and results-driven approach, ensuring high standards are consistently met.

Diana Plummer-Masen

Customer service professional with proven ability to improve customer satisfaction and streamline support processes. Valued for strong collaboration and adaptability in dynamic environments. Known for problem-solving skills and empathetic communication.

John Gregg

Experienced customer support specialist focused on service quality, process improvement, and team development. Skilled in evaluating customer interactions, identifying performance trends, and providing constructive feedback to enhance the overall customer experience. Known for a thoughtful, organized approach to problem-solving and clear, effective communication.

Arkie Huskey Jr

I spent 30 with Honeywell as an assembler, technician, engineering support and manufacturing engineer. I supported antenna pointing systems, Space Station CCAs, Control Moment Gyros, Reaction Wheels and CCA rework and repair.

Shannon Hare

Seek a challenging role that leverages my leadership, customer service, and project management experience to support both personal and organizational growth, ultimately providing positive results for clients, the company, and myself.

Tammy Larson

Information Technology specialist with 15 years of clinical help desk experience and 25 years of IT experience. Excellent customer service and communications skills enable me to speak to customers on the phone and avoid conflict. Excellent troubleshooting and problem solving skills help to get to the cause of the customer issue.