Hire Top Customer Support Engineer

Andrew O'Leary

I have been working in the retail technology environment for over 20 years. I have vast technical knowledge along with years of team and project management and leadership. I enjoy a challenge and strive to learn something new each and everyday. I am very customer focused and driven to provide world class service and support. Technology is ever changing and growing and I adapt that same attitude to constantly evolve in my career.

Immanuel Gonzales

Results-driven IT Support Engineer with expertise in endpoint management and Microsoft 365 administration. Led tenant migrations and enhanced user experience through effective communication and problem-solving. Proficient in SCCM, Intune, and Azure AD management, ensuring compliance and operational efficiency. Focused on cybersecurity and cloud solutions, contributing to team success and adapting swiftly to emerging technologies.

Brittany Tapp

Customer service professional with proven ability to improve customer satisfaction and streamline support processes. Valued for strong collaboration and adaptability in dynamic environments. Known for problem-solving skills and empathetic communication.

Teena Rainey

Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

GUY C. LINN

Experienced technical support professional skilled in resolving diverse technical issues and enhancing user satisfaction. Acknowledged for outstanding troubleshooting and problem-solving capabilities, ensuring uninterrupted system functionality. Excels in collaborative team settings, committed to delivering tangible outcomes and adapting to changing requirements. Demonstrates excellent communication and technical expertise, facilitating effective collaboration with colleagues and clients.

Thomas Schafer

Results-oriented Desktop Support Engineer with [Number]+ years of experience providing quality and professional installation, configuration and support of desktop and laptop computers, personal and network printers and applications. Strong knowledge of TCP and IP and well-versed in Windows 10 Pro, macOS and Active Directory.

Steve Aldea

Experienced IT and AV Support Engineer with over 15 years of progressive responsibility in enterprise IT environments. Specializing in Tier 2/3 support, system administration, and end-user enablement across Windows, macOS, Linux, ChromeOS, and mobile platforms. Strong background in AV integration, SaaS administration, conference systems, and cross-functional IT projects. Proven success supporting C-level executives, deploying secure and scalable solutions, and maintaining high standards in documentation and customer service.