Hire Top Customer Support Engineer

Margaret Burrow

Detail-oriented Claims and Billing Operations Professional with 20+ years of experience supporting high-volume customer service, billing resolution, and account reconciliation in regulated environments. Proven ability to prepare, analyze, review and submit claims, identify discrepancies, ensure data accuracy, and meet strict productivity and quality metrics. I am highly skilled at working independently, managing repetitive tasks with precision, and supporting timely reimbursement. Seeking to contribute to CVS Health / Omnicare as an Adjudication Associate.

Courtney Watts

Summary: I know I have VERY LITTLE work history, and job training or experience, which may be a hindrance in some hiring managers opinions but I know if given the chance, I will SHOW my superiors and co-workers and customers my WINNING ATTITUDE, and continue SHOWING them just how hard of a worker I am, and I do not give up easily. I am also a really fast learner and will be a great asset to ANY company. I just need a chance! Thank you for listening to what I had to say, I really appreciate it! AFTER 20 YEARS THE FIRST TIME I WAS IN COLLEGE RIGHT AFTER I GRADUATED HIGH SCHOOL, I eventually took "a year off" that turned into the next 20 years of my life. Which I wouldn't change a thing, but I am SO HAPPY with my decision to start school after so long, I maintain a 4.0 and make The President's List each semester. A bit of time is all I needed, and now I'm SOARING through my classes! Skills Customer Service Representative (Intermediate) 4 to 5 Years I have been a Customer Service Representative or Provider of Customer Service, for the longest amount of time in my life, Ive learned so much about the people I worked for and with and also the many kinds of people and cultures with diversified beliefs values and morals. Mostly different from me but the differences in them and myself was REALLY interesting to me and I would definitely do this kind of work again and in the near future. Retail Sales (Intermediate) 4 to 5 Years I have sold different goods for the companies I worked for in the traditional way ie: from the stores merchandise to the customers, as well as sold goods from my own personal stock, to an E-COMMERCE website like www.Posh-mark. Com, and was very successful at this method of sales. More and more, everything is going to be available exclusively ONLINE!!! Receptionist (Intermediate) 2 to 3 Years I love answering the phones, talking to the customers and public for company I work for while I exude my companies goals and a deep respect and appreciation is what I show each one of my co-workers, and every customer that comes in that place of business expecting the very best from the workers taking care of them. Awards & Honors The Presidents List Southern Regional Technical College Jan '22 I won this highest recognition and award for maintaining a 4.0 GPA at my college for the entire semester. I have previously been awarded this award each semester prior to the last one consecutively since I started back in college in 2020. I am very proud of my grades and of the progress Ive made in such a short time. Courses & Training Courtney Watts Microsoft Excel Colquitt County High School Aug '01 I took three Microsoft courses while I was enrolled at CCHS, Microsoft Access, Excel, and Power Point we're not given on a regular basi,my family signed me up for these extra courses while I was still a senior in Colquitt County High School, I also passed with flying colors all three courses, and I HAVE UTILIZED THEM AT DIFFERENT TIMES in my professional and personal life, they are very useful tools to have! Volunteering & Causes Knowledgeable and dedicated customer service professional with extensive experience RETAIL & PERSONNEL industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Competent Customer Service Specialist & driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

NANCY RUANO

Energetic, goal oriented, qualified professional, demonstrating excellent interpersonal, communication, and problem solving skills. Enjoy meeting people, providing exemplary customer service. Coach and mentor employees, to optimize their performance. Currently seeking a entry level position, where I can utilize my strong work ethic, skills, and abilities, while embracing new challenges to gain personal growth.

Adrian Armogan

Improve Customer Experience to Impact Client Satisfaction Quickly asses need, diffuse escalated issues, and follow to resolution through excellent communication and technical skills. Increase customer satisfaction and reduce collection rates by accurately evaluating service-related issues, identifying root cause, and collaborating with cross-functional teams to expedite quality solutions. Customer Account Management | Software Product Specification | Mentor/Call Center Training

Michael Beck

Technology-oriented individual delivers product fixes and troubleshoot technical problems quickly. A confident Customer Support Engineer with expertise in help desk environments assisting customers while promoting efficiency, respect and patience.

Terry Martinez

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening. always leaving customers with a positive and seamless experience. Multitasking abilities and keeping an optimistic outlook is something I am very familiar with. I am well experienced in turning an unsettled customer into a happy and satisfied customer. I have 34 years of experience for being the face of Thule Group, being the first person seen. when entering the building, I was always the warm welcome in. Behind the desk I was promptly completing my daily responsibilities; answering all phone calls, entering new sales orders and returns, as well as going above and beyond to gather the information needed in order to make sure the customer was always satisfied. I am familiar with multiple software systems and am adaptable to learn more.

Jennifer Johnson

Dynamic leader with a proven track record at Aurora Solar, adept in team management and workflow optimization. Excelled in elevating customer satisfaction to 96% through strategic collaboration and quality assurance. Skilled in data analysis and employee coaching, I drive operational excellence and foster robust customer relationships.

Sheree Mcdowell

I am highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.