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Hire Top Customer Support Engineer

Discover verified Customer Support Engineer professionals ready to help your business grow.

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Customer Care Specialist, Sales and SupportCustomer Service RepresentativeLead Customer Service Representative for Blocks and Matting DivisionCustomer Service RepresentativeCustomer Service RepresentativeCustomer Service Representative
Trimark United EastApex Foodservice Products/Superior Manufacturing GroupTeknor Apex CompanyMaral Sales & Paper CompanyCathedral Art Metal Company, Inc.Jos. H Stomel & Sons Company, Inc.
East Providence High School
Seekonk, MA

To obtain a position utilizing my many years of customer service/order processing experience, my leadership and organizational skills, as well as my experience handling operations, procedures and responsibilities. Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.

TOP SKILLS

Customer service excellencePayment processingQuality assuranceSales and customer product or service supportProblem resolution
Senior Customer Support SpecialistCustomer Support SpecialistCustomer Success ManagerCustomer Success ManagerAccount executiveMarketing representativeAccount executive, sprintCustomer support manager
Higher LogicSend Word NowSprintFidelis careValue Options
SUNY Oneonta
Clifton Park, NY

Seasoned Software Specialist able to resolve complex issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance. Level-headed and calm in stressful situations with well-developed people skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

TOP SKILLS

Professional developmentProficient in all current versions of microsoft windows for pcs and macs, microsoft word, excel, access, powerpoint, html, salesforce, monday.com, catalyst, desk, zendesk, jira, zoom, sharepoint, softphones, avaya, gotoassist, gotomeeting, axosoftCustomer service: managing expectationsCase supportBuilds and maintain successful relationships with clients
Remote Customer SupportTeam LeadOffice ManagerCustomer Service RepCredit & Activation AnalystShop Manager
Southwest AirlinesA1 Call SolutionAll-In-One Tax ServiceAT&T WirelessHead to Toe Hair & Nail Salon
LeMoyne Owen CollegeUniversity of Memphis
Little Elm, TX

Extensive customer service and clerical experience with a comprehensive knowledge of general ledger accounting principles. I am able to communicate effectively and handle a variety of customer issues. I am professional, accurate, and well organized. Driven Team Lead with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.

TOP SKILLS

MultitaskingCritical thinkingTelephone etiquetteTime managementQuality assurance
IoT Support Engineer .Jr. Oracle Database AdminJr. Oracle Database AdminSenior Network Service EngineerPolice Officer
Opteev Inc.Johnson Auto WreckersNfrastructure TechnologiesNCR CorporationDC Police Department
Brightwood College - Beltsville

Led and coordinated teams, managed resources, and oversaw multiple projects. Experienced database admin who ensured proper permissions patches and upgrades ensuring that database users had appropriate access Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

TOP SKILLS

Replace componentsEvaluate performanceTroubleshoot faultsLog test dataOrganization and problem solving
Technical Support EngineerSenior Desktop Support Specialist
BroadcomUnitrin Insurance
Linn-Benton Community CollegeCorvallis High School
Albany, OR

Dynamic Technical Support Engineer with 18+ years at Broadcom, excelling in deployment and configuration of security solutions. Proven track record in creating impactful training content and leading support teams. Adept at troubleshooting complex issues while fostering strong customer relationships, ensuring high satisfaction and retention rates.

TOP SKILLS

Deployment, configuration, maintenance and support of all commonly-used operating systems (windows, linux, macos, ios, android)Microsoft sql databaseIntune and workspaceone uemSecurity solution deployment and support; security best-practices, environment hardening, threat isolation and mitigationExtensive hands-on experience supporting broadcom's endpoint security offerings, both symantec (sep/ses, spe, sep mobile) and carbon black (cbc, edr)
Technical Support Engineer- RAN TransmissionSenior Engineer- TransmissionAssistant Manager-TransmissionExecutive- NetworksField Engineer- O&M
Ericsson India Global Services Pvt. Ltd.Ericsson India Pvt. Ltd.Reliance Telecom Ltd.Videsh Sanchar Nigam Ltd.Bharti Airtel Ltd.
Kalyani University
Kolkata, India

To achieve excellence in the field of Telecommunication & taking active part in the growth of the organization.

TOP SKILLS

Mini-link 6600Mini-link 6352Router 6000Ran solutions (siu & tcu)Ericsson spo 1400
Director, Customer SupportTechnical Support ManagerTechnical Support ManagerTeam LeadSenior Technical Support EngineerTechnical Support Engineer
TalendDell SoftwareNA
University of CaliforniaCal Poly Pomona
Anaheim, CA

More than 20 years of experience in customer service and technical support. Proven track record on developing, planning, implementing and maintaining new organizational changes to improve customer satisfaction and customer experience. Experienced in supporting Cloud and On-premises deployments of Data Integration, Data Governance and Data Quality applications.

TOP SKILLS

Customer satisfactionCustomer experience championTraining and developmentEscalation managementProcess improvement initiatives
Sales Support and Customer Service AgentOffice Manager and Dental Technician
Tele-Communication, IncEclipse Dental Lab
Houston, TX

Customer service professional with robust background in assisting customers and resolving inquiries effectively. Recognized for strong problem-solving skills and maintaining positive customer experience. Team-oriented with focus on collaboration and achieving results, adaptable to changing environments.

TOP SKILLS

Customer serviceData entryProblem resolutionOutstanding communication skills
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